Services offered
I have a passion for serving people. I am an experienced customer service representative having worked in a Microfinance environment. This also aided me gain administrative and accounting skills such as organize office meetings, file VAT returns, call and schedule face to face meetings and interviews, reconcile bank statements, account payables and receivables. I am well versed in Microsoft Dynamics NAV, and QuickBooks.
Experience
I worked for MOGO Kenya as a customer service representative aiding in Sales as well. I well versed in receiving inbound calls and making outbound calls giving satisfactory responses to customers
I worked for Collections Africa as a debt collector, customer service representative as well as an account assistant where I gained knowledge in some the accounting skills.
Education
University of Nairobi, Bachelor of Commerce, Finance Major.
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Customer Service Representative
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Cigna Healthcare NairobiThe Customer Service Representative is responsible for client communication and providing complete and accurate information in a timely manner. · ...
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Customer Care Representative
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Sundale Corporate Services Limited NairobiJob summary · The Customer Care Representative will serve as the primary contact between the company and its clients ensuring all inquiries and issues are handled promptly professionally and courteously. · ...
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Manage day-to-day communication with insured members regarding application cases via telephone and email. · ...
