About Cate chacha:
I am a season client service officer/ underwriter with over 5years of experience in a busy environment, i am a self motivated individual, skilled and result oriented.
Experience
Customer Service Officer, OLD MUTUAL, Mar 2017-Feb 2022 KISUMU
- Provides customer support by receiving and directing clients to appropriate desks, receiving and directing calls and giving feedback.
- Issuing quotations within 24 hours and following up to ensure business closure.
- Helped the Branch to become the model Branch with an annual revenue of 300M
- Issued renewal notices and followed up to ensure 85% retention and this was achieved every month.
- Processing business as per the company’s SOPs and issuing certificates to clients.
- Ensuring that all vehicles are valued at inception and renewal and reports filed.
- Receiving payments, issuing receipts and banking of cheques.
Maintaining registers and client files, and keeping safe custody of all important documents
Education
Masters of Science, FINANCE Dec 2020
JOMO KENYATTA UNIVERSITY OF SCIENCE & TECHNOLOGY(JKUAT)-KISII
Ongoing
BACHELOR OF COMMERCE, ACCOUNTS Dec 2013
KISII UNIVERSITY-KISII
Second class Upper Division
IKEREGE SECONDARY SCHOOL Dec 2019
KCSE-B
PROFESSIONAL PAPERS
COLLEGE OF INSURANCE Dec 2018
DIPLOMA IN INSURANCE
Part 1
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