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Nairobi
caroline musyoka

caroline musyoka

A Competent Virtual Assistant

Customer Service / Support

Nairobi, Nairobi Area

Social


Services offered

A highly organized, self-driven, attentive to details and proactive individual passionate about developing a career in customer service or any other office related career. With a mind of innovation, professionalism, maturity and highly influential with proven track record of good leadership and consistently meeting and regularly surpassing demanding performance goals. An excellent Customer support profession

Approximate rate: KSh 1,000 per hour

Experience

 Worked as an account assistant in charge of receipting members contributions made through Mpesa Pay bill and doing reconciliation for the same. Sometimes updating cash flow and in-charge of petty cash 

Handling customer service inquiry at the customer care desk. This includes handling out bound and in bound calls, sending members statement and other inquiries via mails, receiving new members application forms and loan forms and attending to them

A professional customer service representative

Education

Accounting CPA & ATC

Graphic designs

Computer proficiency

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