Caroline Wanjiru

I have been working in the insurance industry for a little over four years as a claims assistant.

ICEA Lion General Insurance, Claims Assistant                                                  2018 (September – Present)

Intenship: September 2018 - August 2019, the non-motor/motor claims

Full-time: September 2019, motor claims

Duties: Recording and processing all claim transactions, Payment processing, Liaising with brokers/ service providers/ accounts department and co-insurers, Preparing departmental statistic reports and final bordereaux for management review, Follow-up of recovery claims and reconciliation of accounts

Jamii Bora Bank, Alternative Banking Channels Department - Internship                        2016 (June – August)

Duties: Preparation of daily and monthly reports on the alternative channels of banking the bank uses i.e. M-Pesa, Western Union, Internet Banking & Mobile Banking and trend analysis.

Grant Thornton Kenya, Payroll Department - Internship                                                      2015 (June – August)

Duties: Handling outsourced payrolls, preparation and dispatch of payslips meeting the companies’ monthly regulatory requirements.

Caroltex Stores, Dealing in Wholesale and Retail Trade of Tailoring Accessories      2014 (January – August)

Family-owned business

Duties: Inventory control, Basic book-keeping and Customer service.

• McKinsey Forward Program: Foundation Level                                               2022 (June – December)

Currently enrolled

• Certified Public Accountant (K)                                                                                                  2017 (May – )

Modules Completed: Financial Accounting, Entrepreneurship & Economics

• B. Economics and Finance, Kenyatta University                                               2014 - 2018 (Sept - July ’18)

Second Class Honours (Upper Division) - GPA: 63.4

• International Computer Driving License, Institute of Advanced Technology            2014 (January– April)

Ms-Office, Windows OS, Internet Explorer 7, Google Suite and Gmail

• Kenya Certificate of Secondary Education, Pangani Girls’ High School (A-, 78 points)           2010 – 2013

English A-, Swahili A, Math A, Bio A, Chem A-, Physics B-, Geography B+, Business B+

• Kenya Certificate of Primary Education, Nairobi Primary School (394/500)                             2002 – 2009

English A, Swahili B+, Math A, Science B, Social Studies B