Ann Wanjiku Gathecha

I am a hardworking, passionate, and self-driven person with a growth mindset.

2013-2015: Receptionist at Stima Hotel, Parklands, Nairobi.

Duties:

• Responsible for providing efficient reception for guests, including check-in/out and answering phones.
• Made reservations.
• Ensured that both the manager and the supervisor were kept up to date on any relevant feedback from guests.
• Provided professional and friendly customer service at all times.

2015: Storekeeper at Stima Hotel, Parklands, Nairobi

Duties:

• Maintained the hotel store.
• Conducted weekly inventories of consumables, making requests for supplies, and receiving deliveries.

2021-2023: Front office at Exquisite Graphics, Nairobi

Duties:

• Answers phone calls courteously.
• Guided clients.
• Handled clients’ complaints.
• Filed documents.
• Maintained schedules.
• Refilled office supplies.
• Received deliveries and ensure the client’s orders are delivered on time and are in good condition

undergraduate at Kenyatta University pursuing economics and statistics