
Ann Wanjiku Gathecha
Customer Service / Support
About Ann Wanjiku Gathecha:
I am a hardworking, passionate, and self-driven person with a growth mindset.
Experience
2013-2015: Receptionist at Stima Hotel, Parklands, Nairobi.
Duties:
- Responsible for providing efficient reception for guests, including check-in/out and answering phones.
- Made reservations.
- Ensured that both the manager and the supervisor were kept up to date on any relevant feedback from guests.
- Provided professional and friendly customer service at all times.
2015: Storekeeper at Stima Hotel, Parklands, Nairobi
Duties:
- Maintained the hotel store.
- Conducted weekly inventories of consumables, making requests for supplies, and receiving deliveries.
2021-2023: Front office at Exquisite Graphics, Nairobi
Duties:
- Answers phone calls courteously.
- Guided clients.
- Handled clients’ complaints.
- Filed documents.
- Maintained schedules.
- Refilled office supplies.
- Received deliveries and ensure the client’s orders are delivered on time and are in good condition
Education
undergraduate at Kenyatta University pursuing economics and statistics
Professionals who compete with Ann Wanjiku
Professionals in the same Customer Service / Support sector as Ann Wanjiku Gathecha
Professionals from different sectors near Thika, Nairobi Area
Other users who are called Ann Wanjiku
Jobs near Thika, Nairobi Area
-
Senior Program Officer
1 week ago
World Bank Group Nairobi+The World Bank Group is seeking a Senior Program Officer to support the Regional Practice Directors in Nairobi, Kenya. · ...
-
Customer Experience Intern
1 month ago
Eagle Lights Nairobi+The Customer Experience Intern will support daily front-office operations by serving as the primary point of contact for all walk-in, phone, WhatsApp, and online customers. · Strong communication and customer service skills (in-person, phone, WhatsApp) · Ability to record custom ...
-
Front End Engineer Lead
17 hours ago
Cross Border Talents Nairobi, Nairobi County, KenyaYou are a problem-solver with a background in software development and a particular focus on Front end Development. You want to be part of an innovative team that uses their technical skills to make a positive impact. · ...