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Ruiru
Adrian Harry

Adrian Harry

Customer service Agent

Customer Service / Support

Ruiru

Social

Services offered

With varied 3 years’ experience, I have requisite customer service skills that seek to establish a career with a company that needs brand loyalty to efficiently manage different customer friendly professionalism committed to providing high-quality service and developing customer relationships, such skills include;
Persuasive speaking skills which are expressed confidently and offer compelling arguments that lead to conversations
Empathy in understanding people’s emotions
Thick skin to handle difficult calls 
Mental flexibility in adapting and working under pressure and to respond to a variety of situations
Clear Communications skills: Good oral and written communication skills in performing customer care services through telephone calls and in-person due to interaction with a diverse group of people
Self-Control : Skill to remain calm when dealing with customers 
Taking responsibilities
Effective Listening
Willingness to Improve
Good time management skills 
Presentable and a fast thinker with excellent conflict resolution skills
Excellent team work skills, team player
Attentive to details, accurate and a keen observer
Leadership skills with the capacity to approach problems from a broad perspective 
 

Customer service agent
Customer care
Approximate rate: KSh 350 per hour

Experience

With varied 3 years’ experience, I have requisite customer service skills that seek to establish a career with a company that needs brand loyalty to efficiently manage different customer friendly professionalism committed to providing high-quality service and developing customer relationships, such skills include;
Persuasive speaking skills which are expressed confidently and offer compelling arguments that lead to conversations
Empathy in understanding people’s emotions
Thick skin to handle difficult calls 
Mental flexibility in adapting and working under pressure and to respond to a variety of situations
Clear Communications skills: Good oral and written communication skills in performing customer care services through telephone calls and in-person due to interaction with a diverse group of people
Self-Control : Skill to remain calm when dealing with customers 
Taking responsibilities
Effective Listening
Willingness to Improve
Good time management skills 
Presentable and a fast thinker with excellent conflict resolution skills
Excellent team work skills, team player
Attentive to details, accurate and a keen observer
Leadership skills with the capacity to approach problems from a broad perspective 
 

Education

With varied 3 years’ experience, I have requisite customer service skills that seek to establish a career with a company that needs brand loyalty to efficiently manage different customer friendly professionalism committed to providing high-quality service and developing customer relationships, such skills include;
Persuasive speaking skills which are expressed confidently and offer compelling arguments that lead to conversations
Empathy in understanding people’s emotions
Thick skin to handle difficult calls 
Mental flexibility in adapting and working under pressure and to respond to a variety of situations
Clear Communications skills: Good oral and written communication skills in performing customer care services through telephone calls and in-person due to interaction with a diverse group of people
Self-Control : Skill to remain calm when dealing with customers 
Taking responsibilities
Effective Listening
Willingness to Improve
Good time management skills 
Presentable and a fast thinker with excellent conflict resolution skills
Excellent team work skills, team player
Attentive to details, accurate and a keen observer
Leadership skills with the capacity to approach problems from a broad perspective 
 

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