Best professionals offering it support assistant services in Nairobi

It Support Services in Nairobi

What is It Support?

It support refers to the technical assistance provided to individuals or organizations to troubleshoot, maintain, and optimize their computer systems, networks, and other digital devices. It support specialists, also known as It technicians or help desk analysts, are responsible for resolving technical issues, installing software and hardware, and providing guidance on technology-related matters.

Professional Requirements

To become an It support specialist, one typically needs to possess a strong understanding of computer systems, networks, and operating systems. A degree in computer science, information technology, or a related field is often preferred. Additionally, certifications such as CompTIA A+ or Cisco CCNA can be beneficial in demonstrating expertise.

Recommended Accreditations and Certifications

For It support specialists, certifications like CompTIA A+, Cisco CCNA, or Microsoft MCSA can be advantageous in showcasing their skills and knowledge. These certifications can also lead to higher salaries and better job prospects.

Choosing the Best It Support Provider

When selecting an It support provider, consider factors such as their experience, reputation, and customer reviews. Look for providers with a strong understanding of your specific technology needs and a proven track record of delivering quality services.

Questions to Ask Before Hiring

• What experience do you have with our specific technology needs?
• Can you provide references from previous clients?
• What is your response time for technical issues?
• Do you offer on-site or remote support?
• What is your pricing structure and what services are included?

Useful References

For more information on It support services, consider visiting the websites of professional associations like CompTIA or the International Association of IT Asset Managers (IAITAM).

Average Prices for It Support in Nairobi

The average hourly rate for It support services in Nairobi can range from 500 to 2,000 KES, depending on the provider's experience and the scope of work. Daily rates can vary from 3,500 to 14,000 KES, depending on the complexity of the project and the number of hours required.

Requesting a Quote

To request a quote for It support services, provide detailed information about your technology needs and requirements. Be prepared to discuss your budget, timeline, and expectations with the provider. Once you receive quotes from multiple providers, compare their services, pricing, and reputation to make an informed decision.

Fees for It Support freelancers

The average daily fee for the experienced freelancers is 6,000 KES.

The fee varies depending on the city in which the are located. For instance, the average daily for a It Support in Nairobi} is 8,000 KES while in Mombasa} is 7,000 KES or in Kisumu} is 9,000 KES.