Best professionals offering customer care associate services in Nairobi

Customer Care Associate

Description

A customer care associate is a professional responsible for providing support and assistance to customers through various communication channels such as phone, email, and social media.

Requirements

To perform this service, one needs to have excellent communication and interpersonal skills, patience, and the ability to work under pressure.

Accreditation and Certification

Recommended accreditations and certifications for industry professionals include customer service certifications, communication skills training, and conflict resolution courses.

Tips for Choosing the Best Service Provider

When choosing a customer care associate, look for professionals with experience in the industry, excellent communication skills, and a strong understanding of customer needs.

Questions to Ask Before Hiring

• What is your experience in customer care?
• How would you handle a difficult customer?
• What is your approach to conflict resolution?

References

For more information on customer care, consult the following resources:

Customer Service Wikipedia Page

Average Prices

The average daily fee for a customer care associate in Nairobi, Kenya is KES 1,500. The fee varies depending on the city, with an average daily fee of KES 1,200 in Nairobi, KES 1,000 in Mombasa, and KES 1,800 in Kisumu.

Requesting a Quote

To request a quote for a customer care associate, simply submit a request through our platform and we will connect you with experienced professionals in your area who can provide you with a quote based on your specific needs and requirements.

Fees for Customer Care Associate freelancers

The average daily fee for experienced freelancers is KES 1,200.

The fee varies depending on the city in which they are located. For instance, the average daily fee for a customer care associate in Nairobi is KES 1,200, while in Mombasa is KES 1,000 or in Kisumu is KES 1,800.