Best professionals offering technical support specialist services in Busia

Technical Support Specialist

About the Service

A Technical Support Specialist is a professional responsible for providing technical assistance and troubleshooting services to clients with computer systems, software, and other technology-related issues.

Professional Requirements

To become a Technical Support Specialist, one typically needs to have a strong background in computer science, information technology, or a related field. The professional should have excellent communication and problem-solving skills, as well as the ability to work well under pressure.

Recommended Accreditations and Certifications

Industry professionals in this field often hold certifications such as CompTIA A+, Cisco CCNA, or Microsoft MCSE. These certifications demonstrate a level of expertise and knowledge in specific areas of technical support.

Choosing the Best Service Provider

When selecting a Technical Support Specialist, clients should look for professionals with relevant experience, excellent communication skills, and a strong understanding of the latest technologies. It's also essential to check for certifications and reviews from previous clients.

Questions to Ask Before Hiring

• What experience do you have in technical support?
• What certifications do you hold?
• How do you handle complex technical issues?
• What is your communication style?
• Can you provide references from previous clients?

Useful References

For more information on Technical Support Specialists, clients can refer to industry associations such as the International Association of Computer Information Systems or online forums like Reddit's r/techsupport.

Average Prices

The average hourly rate for a Technical Support Specialist in Busia, Kenya can range from 500 to 2,000 KES (Kenyan Shillings). In Nairobi, the capital city, the average hourly rate is around 1,000 to 3,000 KES, while in Mombasa, a coastal city, the average hourly rate is around 800 to 2,500 KES.

Requesting a Quote

To request a quote for technical support services, clients can contact professionals directly through a platform or by visiting their websites. They should provide detailed information about their needs and requirements, and the professional will provide a customized quote based on the scope of work and their rates.

Fees for Technical Support Specialist freelancers

The average daily fee for the experienced freelancers is 1,500 KES.

The fee varies depending on the city in which the are located. For instance, the average daily for a Technical Support Specialist in Nairobi is 2,500 KES while in Mombasa is 1,800 KES or in Busia is 1,200 KES.