BSS Engineer, Radio Network Implementation and Operations - Nairobi, Kenya - SAFARICOM

    SAFARICOM
    SAFARICOM Nairobi, Kenya

    Found in: beBee S2 KE - 1 week ago

    Safaricom background
    Full time
    Description

    ABOUT THE COMPANY

    Safaricom, Ltd is a leading mobile network operator in Kenya. It was formed in 1997 as a fully owned subsidiary of Telkom Kenya. In May 2000, Vodafone Group Plc of the United Kingdom acquired a 40% stake and management responsibility for the company. Safaricom employs over 1,500 people mainly stationed in Nairobi and other big cities like Mombasa, Kisumu, Nakuru and Eldoret in which it manages retail outlets. Currently, it has nationwide dealerships to ensure customers across the country have access to its products and services.

    JOB SUMMARY

    QUALIFICATIONS1. A minimum of bachelor's degree in IT, telecommunications or related fields2. Willingness to unlearn, learn and relearn.3. Work and execute under minimal or no supervision

    RESPONSIBILITIES

    1) Maintenance of BTs within the assigned region to maintain an availability of >99.80%2) Support and maintain energy efficiency initiatives and power equipment.3) Handle Customer Complains within the assigned region4) Manage maintenance and rollout MSPs for the region to ensure quality works within the assigned region.5) Manage the Costs and maintain H&S standards for the assigned BTSes. 6) Acceptance of new elements within the Radio Network infrastructure.

    REQUIRED SKILLS

    Testing and debugging, User experience (UX and UI) design, Design Thinking, Digital content development and editing (social media, blogs, etc.), Crisis management

    REQUIRED EDUCATION

    Bachelor's degree