Operations Manager - Nairobi, Kenya - BrighterMonday Consulting

Description

Brief on Client

Our client specializes in sales and maintenance of office automation equipment, networking, computer hardware and software.

Role Summary

Our client is seeking an experienced, results-oriented, and ethically driven Operations Manager with a deep understanding of the Computer Hardware, Software, and Networking (CHS&N) industry to lead our sales team to new heights of success. As the Operations Manager, you will be responsible for developing and executing strategic sales plans, managing a team of sales professionals, and driving revenue growth. You will also be responsible for building and maintaining strong relationships with our customers, partners, and logistics teams.

Responsibilities

● Develop and execute strategic sales plans aligned with the company's overall business objectives and industry trends, ensuring they adhere to ethical and transparent practices.

● Manage a team of sales professionals, providing them with training, coaching, and mentorship to enhance their skills, performance, and ethical conduct.

● Motivate and inspire the sales team to achieve individual and team goals, fostering a culture of high performance, continuous improvement, and ethical decision-making.

● Identify and develop new sales opportunities by leveraging industry knowledge, market insights, customer relationships, and personal networks within the industry.

● Build and maintain strong relationships with customers, partners, and logistics teams, ensuring effective communication, collaboration, problem resolution, and adherence to ethical standards.

● Close deals and manage customer relationships throughout the entire sales cycle, from initial contact to post-sale support, upholding ethical principles and transparency in all interactions.

● Prepare and present comprehensive sales forecasts and reports, providing accurate data-driven insights to inform decision-making, while maintaining data integrity and ethical reporting practices.

● Analyze sales data to identify trends, patterns, and areas for improvement, using insights to optimize sales strategies, tactics, and ethical practices.

● Stay up-to-date on industry trends, competitive landscape, and emerging technologies while adhering to ethical sourcing and procurement practices.

● Implement best practices in sales management, leadership, and team development, fostering a positive, productive, and ethical work environment.

● Contribute significantly to the overall success of the company by achieving sales targets, exceeding expectations, driving revenue growth, and upholding ethical standards across all sales activities.

Qualifications

● Bachelor's degree in Business Administration, Marketing, or comparative Experience with a focus on CHS&N, demonstrating academic integrity and ethical conduct.

● Experience in sales management, with a proven track record of success in the CHS&N industry, consistently upholding ethical standards and integrity.

● Demonstrated ability to analyze market trends, identify sales opportunities, and develop effective sales strategies while maintaining ethical considerations and transparency.

● Exceptional communication, negotiation, and interpersonal skills, with the ability to build rapport, influence key stakeholders, and address ethical concerns.

● Strong leadership and team building skills, fostering a collaborative, high-performance sales culture, and promoting ethical behavior among team members.

● Experience in working with logistics teams to ensure smooth delivery of products and services to customers, adhering to ethical procurement and tendering processes.

● Ability to work independently and as part of a team, managing multiple priorities, meeting deadlines, and maintaining ethical standards.

● Proven ability to achieve results in a fast-paced and demandingenvironment, demonstrating resilience, adaptability, and unwavering commitment to ethical conduct under pressure.

Benefits:

● Competitive salary and benefits package commensurate with experience, expertise, and ethical leadership.

● Opportunity to work with a high-performing team of sales professionals in a dynamic and growing industry, upholding ethical practices and integrity.

● Chance to make a significant impact on the company's success by leading sales growth, expanding market presence, and demonstrating ethical leadership.

● Room for advancement and career development within the organization, promoting ethical conduct and integrity at all levels.