Retail Shop Supervisor-Health - Nairobi, Kenya - Corporate Staffing Services
Description
ABOUT THE COMPANY
Corporate Staffing Services is a leading recruitment agency in Kenya providing recruitment services to Kenyan firms and foreign companies looking to hire local staff. Corporate Staffing Services believes that every company has different needs; our objective is to add value to your business.
We provide personalized service which is efficient, friendly and honest. Our approach is to offer guidance and career advice to candidates and Human resource consultancy and Recruitment services to employers.
JOB SUMMARY
Qualifications:Degree in Sales and Marketing or Business-related degree or an equivalent.Five (5) years of relevant working experience in a similar role.Can work on shift basisFlexibility working on Public HolidaysMust have experience working with sales targetsExperience in selling beauty and health products will be an added advantage
RESPONSIBILITIES
Retail product placement: the incumbent shall be responsible to advise management on the moving products.Retail Product Research and analysis: The incumbent shall take a broad-view perspective of the market, competitors, and customer needs and introduce moving products at our retail shops.Strategic planning: He or she will be responsible for developing strategies to help our retail shops use resources most efficiently while maintaining competitive edge in the marketplace. This includes tactics such as pricing, distribution, and promotion.Impart knowledge of the retail products to other team members to ensure that they understand the features, advantages and benefits to easily turn around on sales.Entering data, maintaining databases and keeping records of discussed likely retail products befitting our business.Creation of product concepts: Through research, the incumbent shall come up with new concepts of products that will align with the company superior brand. They also will develop the company and other specific brands to the company.Product evaluations and implement strategies to clear products with long shelf stay or stagnation.Packaging of the company products to create a superior brand, packages shall be aimed at enhancing our sales turn over.Collaborate with the store management team to execute merchandising strategies that drive sales and enhance the overall shopping experience.Create signage, banners, and other visual communication materials to support promotions and highlight key product features.Monitor the effectiveness of promotional campaigns and make recommendations for future improvements.Meet sales goals by training, motivating, mentoring and providing feedback to sales staffEnsure high levels of customers satisfaction through excellent serviceComplete store administration and ensure compliance with policies and proceduresReport on buying trends, customer needs, profits etcPropose innovative ideas to increase market shareConduct personnel performance appraisals to assess training needs and build career pathsDeal with all issues that arise from staff or customers (complaints, grievances etc)
REQUIRED SKILLS
Customer service, Pricing, price management, Sales strategy, Stock and inventory management, Interpersonal communication
REQUIRED EDUCATION
Bachelor's degree