Jobs
>
Nairobi

    Research Manager at - Nairobi, Kenya - NielsenIQ

    NielsenIQ
    NielsenIQ Nairobi, Kenya

    1 week ago

    Default job background
    Full time
    Description

    NielsenIQ is the industry leader in global measurement and data analytics, and the most trusted source for retail and consumer intelligence.

    We deliver the complete truth to retailers, manufacturers, and our partners through our comprehensive data sets and powerful insights.


    Job Summary:

    To manage multiple client account teams within a country, region, or area with the aim to enhance and develop relationships with assigned and prospective clients resulting in achieved revenue targets and customer satisfaction.

    To be responsible for the development of client business and for handling projects from preparation of proposals to client through to final tabulations and/or reports/ presentations
    Responsible for regular client engagement and being the Insights partner
    Responsible for the development /mentoring team assigned to him/her and supervising their deliverables
    To create a business development plan as per the business targets assigned

    Position Prerequisites (To be considered for this role):
    Add insights to client business, be involved in clients' key business issues contribute to decision-making and deliver effective presentations
    Select and develop strong client teams
    Build strong relationships with client organizations (including senior marketing and sales functions)
    Oversee the development of Client Briefing Documents for all handled accounts
    Successfully implement the needs assessment process in key client organizations
    Oversee the development of achievable and measurable account plans for key clients
    Interact with key Global Clients to establish an effective networking base
    Empower client teams to proactively provide solutions to client issues
    Identify opportunities to expand business with existing clients
    Decisions regularly require the ability to develop alternative solutions based on previous experience
    Promote effective working relationships within the team, other departments, and clients
    Ensure the development of key team members to effectively transfer knowledge and skills
    Be comfortable working in Social research and across business

    About You
    Are you self-driven and creative when writing reports? Are you comfortable with client presentations including C-suite? Are you a firm leader with great client-management skills and a hunger to know everything there is to know about your client's needs? This role is fast-paced, dynamic, and rewarding as you work with clients of various sizes across industries to provide the best solutions for their needs

    Major job responsibilities/activities/behaviors of the role

    Aligned with the client/country's vision and expectation from the research conducted: He/she should be aligned and familiar with the strategic goals of the country /economy /client and how is the respective department /client contributing towards overall development or the strategic goals

    Good understanding of the client research requirement: he/she should have clear visibility of the client's KPIs/goals and have the ability to think from the client's perspective.

    Should be able to identify the research need and connect with the business outcome for action planning by the client

    Client engagement:
    should hold periodic meetings with the client to receive feedback and learn more about new business and other requirements of the client thus creating a strong bond with the client

    Knowledge consolidation and learning:
    Be comfortable working in Customized Intelligence across businesses with a preference for social research. Have vast knowledge in research design and execution
    Ability to write winning proposals and excellent reports
    Fully accountable for a team and projects assigned
    Develop the business using own next work or tenders received and maintain a good relationship with the client for long-term business relations
    Ensure successful project execution to enhance client relationships and satisfaction

    Proactive and takes leadership:
    Ready to support internal team members and takes initiative on various activities within consumer insights services and on the client side (on case-to-case basis)

    Problem solver:
    Handles complicated client queries or complaints independently or with minimal involvement of seniors. Able to resolve and make decisions on grey areas
    Able to think on various analysis specs and go beyond the regular analysis framework – brainstorm and leverage on previous learning and knowledge
    Works on the analysis and interpretation of results, provides feedback to clients and writes reports and recommendations useful to client action planning
    Presents results of study to the clients

    Qualification

    A university graduate with a marketing or social sciences background is preferred
    A minimum of about 8 years of research experience
    A Masters degree will be an added advantage
    Experience from a research company / Consultancy firm will be essential
  • GiveDirectly, Inc

    Research Manager

    1 week ago

    GiveDirectly, Inc Nairobi, Kenya Full time

    ABOUT THE COMPANY · We manage transfers end-to-end using electronic monitoring and payment technology. · JOB SUMMARY · As a Research Manager at GiveDirectly, you will be integral to the success of our large-scale Cash Transfer project in Malawi—one of our primary initiatives. You ...

  • Rose Avenue Group

    Manager - Research and Development at

    5 days ago

    Rose Avenue Group Nairobi, Kenya Full time

    Rose Avenue Consulting Group is a financial management, strategy and consulting firm that combines deep industry knowledge with specialized expertise in corporate finance, strategy and research. Together with our clients and partnering companies we address our client's most criti ...

  • ACTED

    REACH Research Manager at

    1 week ago

    ACTED Nairobi, Kenya Full time

    ACTED is a French humanitarian NGO, founded in 1993, which supports vulnerable populations, affected by humanitarian crises worldwide. ACTED provides continued support to vulnerable communities by ensuring the sustainability of post-crisis interventions and engaging long-term cha ...

  • DT Global

    Communications and Research Manager at

    1 week ago

    DT Global Nairobi, Kenya Full time

    DT Global, built on more than 50 years of experience from AECOM International Development, Development Transformations, and the Global Peace and Development (GPD) Charitable Trust, applies ingenuity, evidence, and passion to everything we do. Grounded in decades of technical expe ...

  • Ipsos Synovate

    Senior Research Manager

    1 week ago

    Ipsos Synovate Nairobi, Kenya Full time

    At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. · Responsibilities · Proposals and Sales · Provide technical and commercial input into proposals in terms of re ...

  • 60 Decibels

    Senior Manager, Research Operations at

    1 week ago

    60 Decibels Nairobi, Kenya Full time

    60 Decibels is a tech-powered impact measurement company that makes it easy to listen to the people who matter most. We've been in business as an independent entity since early 2019, when we spun out of the global Impact Investor Acumen. We believe that the best way to understand ...

  • International Potato Center

    Research Associate-Data and Information Systems Management at

    1 week ago

    International Potato Center Nairobi, Kenya Full time

    The International Potato Center, known by its Spanish acronym CIP, was founded in 1971 as a root and tuber research-for-development institution delivering sustainable solutions to the pressing world problems of hunger, poverty, and the degradation of natural resources · About the ...

  • UN-Habitat

    Intern - Programme Management and Urban Planning Research

    1 week ago

    UN-Habitat Nairobi, Kenya Full time

    ABOUT THE COMPANY · Nairobi is the headquarters duty station for the United Nations Human Settlements Programme (UN-Habitat) the United Nations agency mandated with ensuring better urban future by promoting socially and environmentally sustainable human settlements development an ...

  • 60 Decibels

    Field Operations Manager

    1 week ago

    60 Decibels Nairobi, Kenya Full time

    ABOUT THE COMPANY · 60 Decibels is a global, tech-enabled impact measurement company that brings speed and scalability to social impact measurement and customer insights. We provide genuine benchmarks of impact performance, enabling organizations to understand impact relative to ...

  • Center for Strategy and Management Ltd

    Head of Unit – Macro Fiscal and Debt Analysis at

    4 days ago

    Center for Strategy and Management Ltd Nairobi, Kenya Full time

    CSM is a regional leader in helping organizations solve their most pressing strategy execution challenges. We provide our clients with an integrated set of servicesstrategy and technology consulting, education, training, and certification that deliver tangible results and endurin ...

  • Dalberg

    Project Management Coordinator at

    1 week ago

    Dalberg Nairobi, Kenya Full time

    Dalberg is committed to global development and innovation, and offers a variety of advisory services across the international development sector · Summary · We are seeking a highly organized and detail-oriented Project management Coordinator to join our growing Health Research Pr ...

  • Center for Strategy and Management Ltd

    Head of Unit – Macro Fiscal and Debt Analysis at

    1 week ago

    Center for Strategy and Management Ltd Nairobi, Kenya Full time

    CSM is a regional leader in helping organizations solve their most pressing strategy execution challenges. We provide our clients with an integrated set of servicesstrategy and technology consulting, education, training, and certification that deliver tangible results and endurin ...

  • 60 Decibels

    Field Operations Manager at

    1 week ago

    60 Decibels Nairobi, Kenya Full time

    60 Decibels is a tech-powered impact measurement company that makes it easy to listen to the people who matter most. We've been in business as an independent entity since early 2019, when we spun out of the global Impact Investor Acumen. We believe that the best way to understand ...

  • Aga Khan University Hospital

    Grants Coordinator, Brain and Mind Institute at

    6 days ago

    Aga Khan University Hospital Nairobi, Kenya Full time

    Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University's Medical Colleges and Schools of Nursing an ...

  • KCA University (KCAU)

    Research Development Officer at

    1 week ago

    KCA University (KCAU) Nairobi, Kenya Full time

    KCA University (KCAU) is a private, non-profit institution, founded in July 1989 as Kenya College of Accountancy (KCA) by the Institute of Certified Public Accountants of Kenya (ICPAK) to improve the quality of accountancy and financial management training in the country. KCAU is ...

  • KCA University (KCAU)

    Research Development Officer at

    1 week ago

    KCA University (KCAU) Nairobi, Kenya Full time

    KCA University (KCAU) is a private, non-profit institution, founded in July 1989 as Kenya College of Accountancy (KCA) by the Institute of Certified Public Accountants of Kenya (ICPAK) to improve the quality of accountancy and financial management training in the country. KCAU is ...

  • Aga Khan University (AKU)

    Grants Coordinator at

    1 week ago

    Aga Khan University (AKU) Nairobi, Kenya Full time

    The Aga Khan University is a private, autonomous university that promotes human welfare through research, teaching and community service initiatives. Based on the principles of quality, access, impact and relevance, the University has campuses and programmes in Kenya, Tanzania, U ...

  • Emerging Talent

    Research Director at

    1 week ago

    Emerging Talent Nairobi, Kenya Full time

    Emerging Talent is an international search firm, dedicated to the African marketplace. We use strategic recruitment methods to deliver hand-picked candidates that possess the right skills, experience and culture fit to ensure your organization blossoms. · Summary · We are seeking ...

  • Center for International Forestry Research (CIFOR)

    Food Systems Researcher

    1 week ago

    Center for International Forestry Research (CIFOR) Nairobi, Kenya Full time

    ABOUT THE COMPANY · CIFOR is a non-profit, scientific institution that conducts research on the most pressing challenges of forest and landscape management around the world. Using a global, multidisciplinary approach, we aim to improve human well-being, protect the environment, a ...

  • Samuel Hall

    Project Lead

    1 week ago

    Samuel Hall Nairobi, Kenya Full time

    Samuel Hall is a social enterprise that conducts research in countries affected by issues of migration and displacement. Our mandate is to produce research that delivers a contribution to knowledge with an impact on policies, programmes, and people. We abide by a variety of core ...