QSSK-ESS-MCSOA-Operations Manager at - Nairobi, Kenya - Q-Sourcing Servtec Group

Description

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals.

Key Duties and Responsibilities

Ensure product availability and consistency to our clients, avoiding out of stock situations.
Ensure the supply of goods is done consistently and efficiently, trying to optimize on our landing costs.

Liaising with transporters and suppliers to make sure the business relationship the company is having with them is optimal.

Devising ways to optimize inventory control procedures.
Ensure stock safety.
Ensure that health and safety guidelines are followed at all times.
Inspecting the levels of business supplies goods.
Ensuring product stock is adequate for all distribution channels and can cover direct demand from customers.
Manage teams to ensure high level of customer support and stock availability.
Accountable of the Dispatch service and processes
Accountable of the customer service process management and customer satisfaction
Support Business development by following the New Product Introduction Processes

Accountable of any Improvement projects to structure the operations in order to serve the customer at the optimum level.

Ensure the manufacturing service, quality, and cost of the production workshop.
Ensure the safety of the Operations Teams
Ad Hoc duties as required by management under the Operations Scope

Knowledge and Experience Requirements (Qualifications)

Bachelor's Degree
5 to 7 years of relevant experience.
Strong problem-solving skills.