Q Commerce Account Manager - Nairobi, Kenya - Glovo

Description

YOUR MISSION

• At Glovo, we want to revolutionize the shopping experience of millions of people. Our goal is to give everyone easy access to anything in their cities; to reach this goal we need a 360, analytical and results driven person to develop the business of QCommerce. Currently, we are looking for a talented and ambitious Account Manager to join our QCommerce team and contribute to our partners' Growth. Are you looking for a challenging experience in one of the fastest growing Startups? Do you want to contribute to building a product that will disrupt the On demand market?

THE JOURNEY

• Build and maintain relationships with Glovo's Partners in the country - establish excellent relationships through consistent and proactive communication, identifying their needs and building engagement meetings and business reviews
• Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance e.g., selling items, Average Order Value, Conversion Rate, etc.
• Be responsible for our partners business performance, analyze their main KPIs and ensure growth.
• Prepare reports and dashboards to present to partners / use as source of operational improvements.
• Get feedback from our partners and translate it into product, marketing and operations improvement.
• Onboard new partners on our platform by providing them all the necessary tools and information
• Meet monthly and quarterly objectives defined by the company
• Collaborate with other departments and partners to ensure operations excellence.
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.
• Report to the Q-commerce Manager.

What You Will Bring To The Ride

• Data-driven mentality: takes decision based on data and makes business judgment when necessary
• Problem solving skills with strong commercial and analytical skills
• Minimum 2 years of experience in account management or Business Consultancy.
• A scrappy attitude, you are used to showing results with limited resources
• Excellent knowledge of Google Suite and/or MS Office, Excel
• Excellent written and spoken Bulgarian & English skills
• A passion to change the way millions of people approach shopping
• Interest in start-ups, technology, and a fast-paced environment
• An empathetic, inclusive and curious attitude