Hotel Security Supervisor at - Nairobi, Kenya - Radisson Hotel Group

Description

Radisson Hotel Group is one of the world's largest and most dynamic hotel groups with seven distinctive hotel brands with more than 1,100 hotels in destinations around the world.

About Job

Can you be the eyes and ears of our hotel? Do you have a keen eye for detail? Then why not come and join us at the Park Inn by Radisson Nairobi Westlands to Make Every Moment Matter where our guests can relax and enjoy their stay

Our Safety & Security Team are reliable and diligent professionals who are committed to maintaining a safe and secure environment and who strives to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Hotel Security Supervisor, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do

Interested then why not say Yes I Can as we are looking for passionate people just like you
Key Responsibilities of the Hotel Security Supervisor

Supports the smooth running of the safety & security department, where all areas are maintained to the highest levels
Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
Collaborates with their immediate report, ensuring that productivity and performance levels are attained
Builds and maintains effective working relationships whilst promoting the company culture and values.
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Hotel Security Supervisor:
Experience in safety & security beneficial but not essential
Hands-on approach with a can-do work style
Commitment to delivering exceptional guest service with a passion for the hospitality industry
Ability to find creative solutions taking ownership for duties and tasks assigned
Personal integrity, with the ability to work in an environment that demands excellence
Experience of working with IT systems on various platforms
Strong communication skills