Jobs
>
Nairobi

    Pharmacy Manager at - Nairobi, Kenya - Avenue Healthcare

    Avenue Healthcare
    Avenue Healthcare Nairobi, Kenya

    6 days ago

    Default job background
    Full time
    Description

    Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare.

    Mission
    To provide high quality care that exceeds our clients' expectations.
    Key Responsibilities

    The pharmacy manager will perform the following people management duties as guided by Avenue HR policies and in coordination with the HR Department.

    Efficient utilization of Pharmacy techs, pharmacy clerks and pharmacy assistants- Liaise with the Medical Services Manager to ensure optimal staff levels as well as efficient use of overtimes and locums.


    Ensure staff daily task / shelf allocations for inventory management, Emergency trolley medication management, daily / random counts, variance and expiry monitoring to achieve optimal stock management and tidy shelves.

    Identify training gaps and liaise with HR and medical quality team to facilitate training
    Participate in the recruitment, interviewing and hiring pharmacy personnel
    Ensure all pharmacy staff undergo orientation, training and competence assessment checks
    Manage Rota, leaves and absenteeism as per HR policies
    Ensure staff within the pharmacy units are highly motivated and minimize staff attrition rates by
    Regular staff engagement and monthly departmental meetings
    Promptly addressing staff concerns - Identify and deal with personnel issues in a proactive and timely manner, with appropriate follow up as necessary
    Reward, Recognition and Discipline
    Ensure that deserving staff are recognized/rewarded
    Disciplinary action (with proper cause) is undertaken without undue delay and per defined policies

    Staff supervision:
    Responsible for supervising all pharmacy staff (Pharm techs, clerks and assistants) and evaluating performance.

    Manage and lead the Pharmacy Units (Outpatient, Special Clinics and Inpatient) in the provision of safe, timely, efficient, effective and patient-centered pharmacy services and operations

    Implement safe medication use processes in all the pharmacy units
    Develop and / or maintain operational and quality policies and procedures
    Ensure compliance to the pharmacy policies, procedures and pharmacy manual
    Ensure compliance to regulatory and accreditation standards
    Ensure timely and appropriate drug returns / recalls and treatment sheet reviews.

    Serve as the pharmacy leadership team liaison to interdisciplinary team members for areas of responsibility (e.g., nurse managers, specialists, medical quality, etc.).

    Monitor Turn Around Time of service and intervene when necessary
    Perform duties as a member of the hospital clinical governance committees as guided by the committees Terms of Reference

    Ensure that Avenue Corporate Governance policies are adhered to.

    Prevent, detect, and report any fraud or criminal activity
    Fully review and ensure implementation of audit recommendations

    Ensure optimal Financial Management of Pharmacy services


    Stock Management:

    Physical Inventory count / Stock takes daily for high value items and monthly for all items in all pharmacy units, wards, Surgical and consumables stores, theatre and other area with pharmacy items.

    Maintain optimal stock levels to achieve a target of 15-21 inventory days without stock outs
    Perform accurate and timely stock variance reporting with justifiable reasons prior to approval and adjustments

    Target zero expiries and stock losses

    Prepare a monthly report for pharmacy based on KPIs
    Check margins monthly for items to ensure target margins are attained
    Develop plans and lead efforts to improve financial performance in assigned areas of responsibility

    Ensure highest quality of care and service in the Pharmacy units:

    Supervise the drug preparations for high alert medication and extemporaneous preparations & compounding e.g., dermatological preparations and syrups
    Ensure appropriate storage of pharmacy items with temperature & humidity monitoring and in compliance with other policies including Hazmat items handling
    Ensure appropriate disposal of pharmacy items as per PPB and COHSASA requirements
    Monitor compliance to care protocols, guidelines, pathways, and standard treatment guidelines
    Review and act on quality indicator reports and implementation of QIPs as assigned by Medical services Manager.

    Incident Management:

    Ensure all incidents/events are recorded and reported within 24 hours using the provided tools and implementation of corrective actions.

    Ensure proper documentation for medication labelling and use – treatment sheets, order sheets
    Maintain and enforce infection control standards within the pharmacy units.
    Ensure implementation of medication policies to prevent medication errors
    Ensure all Pharmacy and medication use as per COHSASA Standards are maintained at all times


    Patient satisfaction and confidentiality:

    Ensure patient satisfaction through quality of care, communication, and collection of feedback from patients as determined in the KPI using the standardized patient satisfaction in the pharmacy units.

    Always maintain client/patient privacy and confidentiality

    Any other duty as assigned by your immediate supervisor in line with the job description

    Person Specification

    Bachelors in Pharmacy (BPharm)
    A valid Kenya Pharmacy and Poisons Board (PPB) practice License
    Updated BLS certificate
    Leadership & Management certificate/degree
    Not less than 3 years' experience in Pharmacy Management
    COHSASA or other Accreditation experience
    Excellent interpersonal and communication skills
    Attention to detail
  • Equity Bank Kenya

    Regional Pharmacy Lead- Equity Afia at

    1 week ago

    Equity Bank Kenya Nairobi, Kenya Full time

    Equity Bank Limited (The "Bank") is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank's registered office is 9th Floor, Equity Centre, P.O. Box Nairobi · Position Overview: · The Regional Pharmacy leads will coordinate ...

  • Equity Bank Kenya

    Regional Laboratory Lead-Equity Afia at

    1 week ago

    Equity Bank Kenya Nairobi, Kenya Full time

    Equity Bank Limited (The "Bank") is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank's registered office is 9th Floor, Equity Centre, P.O. Box Nairobi · Position Overview: · Coordinate quality, patient safety and regu ...

  • Bliss Healthcare

    Pharmaceutical Technologist

    1 week ago

    Bliss Healthcare Nairobi, Kenya Full time

    Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80+ Medical Centres · Core Responsibilities · Actualiz ...

  • LIPTON Teas and Infusions

    Pharmaceutical Technologist at

    3 days ago

    LIPTON Teas and Infusions Nairobi, Kenya Full time

    LIPTON Teas and Infusions has passionately built its expertise in the blending of teas and infusions for consumers around the world since 1871. Together, our 17,000 people are united in bringing differentiated and compelling benefits to billions of tea enthusiasts around the worl ...

  • Bliss Healthcare

    Pharmaceutical Technologist

    1 week ago

    Bliss Healthcare Nairobi, Kenya Full time

    Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80+ Medical Centres · Core Responsibilities · Actualiz ...

  • Bliss Healthcare

    Pharmaceutical Technologist

    1 week ago

    Bliss Healthcare Nairobi, Kenya Full time

    Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80+ Medical Centres · Key Responsibilities · Actualize ...

  • CIC Insurance

    Pharmacist – Medical at

    1 week ago

    CIC Insurance Nairobi, Kenya Full time

    CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi · PURPOSE: · Responsible for setting up, expansion and successfully running CIC Pharmacy stores in accordance to the ...

  • Sasa Doctor

    Pharmacy technician

    1 week ago

    Sasa Doctor Nairobi, Kenya Full time

    JOB SUMMARY · We are seeking a highly motivated and dedicated Pharmacy technician to join our team. The ideal candidate should be detail-oriented, possess excellent communication skills, and have the ability to work well in a team-oriented environment. As a Pharmacist, you will b ...

  • Bliss Healthcare

    Pharmaceutical Technologist

    1 week ago

    Bliss Healthcare Nairobi, Kenya Full time

    Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80+ Medical Centres · Key Responsibilities · Actualize ...

  • mPharma

    Pharmaceutical Technologist at

    1 week ago

    mPharma Nairobi, Kenya Full time

    mPharma's mission is to increase patient access to high quality medications. Through our drug benefits service, we offer a number of solutions to health insurance companies and pharmaceutical companies to make it easier for patients to afford their medications. · Summary · The Ph ...

  • mPharma

    Pharmaceutical Technologist

    2 weeks ago

    mPharma Nairobi, Kenya Full time

    ABOUT THE COMPANY · Our vision is an Africa that's in good health. We will not cease until every person on the continent has access to safe and affordable medicine. · JOB SUMMARY · QualificationsDiploma in Pharmacy Minimum of 1 year of relevant experience in retail pharmacy Advan ...

  • Meraky Healthcare Limited

    Pharmaceutical Technologist at

    1 week ago

    Meraky Healthcare Limited Nairobi, Kenya Full time

    Meraky Healthcare Limited was established as an importer and distributor as well as a healthcare solutions provider with an aim of improving access to Pharmaceuticals and healthcare products with a particular interest in the specialized field of Oncology within the East Africa re ...

  • mPharma

    PharmTech Trainee Program at

    1 week ago

    mPharma Nairobi, Kenya Full time

    mPharma's mission is to increase patient access to high quality medications. Through our drug benefits service, we offer a number of solutions to health insurance companies and pharmaceutical companies to make it easier for patients to afford their medications. · Summary · The Ph ...

  • Caremax Health

    Pharmacy Tech at

    6 days ago

    Caremax Health Nairobi, Kenya Full time

    CAREMAX Health is a US-Diaspora initiative and your "one-stop-shop out-patient facility" that offers a wide range of services aimed at meeting your needs in a holistic manner · Job Summary: · The Pharmacy Technologist will primarily be responsible for providing quality services t ...

  • M.P. Shah Hospital

    Pharmacist at

    1 week ago

    M.P. Shah Hospital Nairobi, Kenya Full time

    M.P. Shah Hospital is a modern 210-bed facility which is home to highly skilled and experienced specialists and professional medical staff. · Duties & Responsibilities: · Deliver direct patient care and clinical practice, including decentralized and service-based programs by ide ...

  • Avenue Healthcare

    Pharmacy Superintendent II at

    1 week ago

    Avenue Healthcare Nairobi, Kenya Full time

    Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. · Job Objective/Purpose · To ensure that high quality standards ar ...

  • Gap Recruitment Services Limited

    Pharmaceutical Technologist at

    2 weeks ago

    Gap Recruitment Services Limited Nairobi, Kenya Full time

    Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. · Summary · Our client is a Community Pharmacy seeking a qualified and registered Pharmaceutical Technologist to join their team. The su ...

  • Pharmilymed Limited

    Enrolled Pharmaceutical Technologist at

    1 week ago

    Pharmilymed Limited Nairobi, Kenya Full time

    Summary · Join Pharmilymed, a premier retail pharmacy on Kiambu Road, committed to elevating healthcare standards and enriching community well-being. As a dynamic healthcare hub, we deliver unparalleled customer service and top-notch pharmaceutical solutions. · As a Pharmaceutica ...

  • Moi Teaching and Referral Hospital

    Senior Medical Specialist

    2 weeks ago

    Moi Teaching and Referral Hospital Nairobi, Kenya Full time

    ABOUT THE COMPANY · Moi Teaching and Referral Hospital is committed to providing timely, cost-effective and patient-centred specialized healthcare services; fostering learning and growth through training and research, utilization of new technologies, continuous improvement and pa ...

  • Moi Teaching and Referral Hospital

    Senior Medical Specialist

    2 weeks ago

    Moi Teaching and Referral Hospital Nairobi, Kenya Full time

    ABOUT THE COMPANY · Moi Teaching and Referral Hospital is committed to providing timely, cost-effective and patient-centred specialized healthcare services; fostering learning and growth through training and research, utilization of new technologies, continuous improvement and pa ...