Application Support Engineer, Insurance - Nairobi, Kenya - KCB Group
Description
ABOUT THE COMPANY
KCB Bank Group is East and Central Africa's oldest and largest commercial banking and has through its history set new records becoming the No.1 Bank in the region.
JOB SUMMARY
MINIMUM POSITION QUALIFICATION REQUIREMENTSAcademic & ProfessionalEducation Bachelor's degree Computer Science or Information Technology or Information Systems or relatedRQMaster's degreeManagement / ITAA Professional QualificationsMicrosoft Certified Solutions Associate (MCSA)/ Microsoft Certified Solutions Expert (MCSE)/ Microsoft Certified Solutions Developer/RQ Microsoft Azure /Amazon Web Services certifiedRQ LINUX AdministrationRQ Database Management, Oracle/SqlRQ ITILRQ ExperienceTotal Minimum No of Years' Experience Required2 yearsDetailMinimum No of YearsNeed Type[1]Experience with insurance and investment systems2ESExperience with integration Methods and practices XML, JSON, SOAP2ESOperational characteristics of a variety of computer platforms and operating systems e.g MS Windows server, Linux2ESOperational characteristics of a variety of computer database management systems e.g Oracle and SQL 2ESPrinciples and practices of application software installation and support2ESIntegration Methods and practices XML, JSON, SOAP2ESMethods and techniques used in the installation, administration, monitoring, upgrading and problem resolution of central application software systems on premise and on the cloud platforms2ESPrinciples and procedures of quality assurance and security related to complex, large computer systems and applications2ESPrinciples and practices of project management and administration1DEKnowledge of relevant industry (banking) practice1DETechnical CompetenciesHands on Experience on Web Application Management on Jboss.Understanding and prove experience in supporting Newgen IBPS /BPM Workflow system.Understanding and experience in supporting insurance systems.Extensive Experience in Linux Operating system.Good working knowledge with Oracle and MS SQL Databases.Good working knowledge of API's and other Middleware integration technologies and platforms.
RESPONSIBILITIES
Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum uptime and service availability.Conduct research on software systems products to justify recommendations and to support purchasing efforts.Participate in system acquisition processPropose and create system design models, specifications, diagrams, charts and implementation roadmaps to provide strategic direction to the business.Perform recovery and testing of systems and processes in accordance with the company's disaster recovery and business continuity strategies.Create and maintain documentation as it relates to system configuration, mapping, and processes.Create and maintaining best practice policies and procedures for business users; ensuring that there are adequate controls around that all service improvements are managed effectively and meet the needs of the organization.Perform System Administration for systems running Linux and Windows Operating System and ensuring system availability, stability and optimum performance is met for the end users.
REQUIRED SKILLS
Linux, Relational databases (SQL), Collaboration, Database administration, IT support, Documentation and record keeping
REQUIRED EDUCATION
Bachelor's degree