Masseuse- Kileleshwa at - Nairobi, Kenya - Ital Global Limited

Description

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work.

We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend.

About the Client:

Our client in a beauty and cosmetology industry is looking for a highly skilled, passionate, creative and experienced Masseuse to work towards creating excellence in its beauty services.

Summary of Duties and Responsibilities

Ensuring a clean, safe, and well-organized room for the massage.
Assisting with keeping linens clean and tidy, and replacing them between sessions.
Should provide good customer service to all customers e.g.

not playing inappropriate or loud/non-relaxing music, not engaging the customer in unnecessary conversation that interferes with relaxation, not conversing on personal cell phone while providing services, not allowing outside interference into the room while services are in progress, not using old tattered or dirty towels.

Consult with the clients to screen them for any underlying conditions and assist with selecting of the right massage.

Providing a wide variety of massage and related beauty treatments to include Swedish massage, Shiatsu, Reflexology, Deep Tissue Massage, Body Scrubs, facials, manicure, and pedicure
Accompanying the clients to and from the massage rooms.
Maintaining the massage treatment records.
Assist the clients with inquiries, explain various treatments and packages in a courteous manner.
Source for massage clients within and outside the organization.
Promote massage services to clients to encourage more sales and repeat clientele.
Refer clients to other types of therapists when necessary.
Provide only the services that are instructed by the organization and should not put the client in disrepute.
Recording all the services rendered to members for purposes of accountability.
Complying with all the applicable standards, rules and regulations of the organization.
Advice clients on beauty related matters.
Perform other related duties as required.

Key Qualifications

Certificate/ Diploma in Beauty therapist is required.
Proven work experience as a Masseuse or similar role.
Proactivity and ability to work with minimum supervision.
Excellent organizational skills.
Well Groomed, professional appearance.
High level of integrity and confidentiality.
Dexterous and able to stand for extended periods.
Comfortable with performing massages on diverse clients.
Exceptional communication and interpersonal skills
Excellent customer service skills