Field Debt Collection Associate at - Nairobi, Kenya - Wasoko

Description

Wasoko is transforming communities across Africa by revolutionizing access to essential goods and services.

By connecting small shops to the digital economy, we fix inefficient supply chains and provide services that were previously unavailable.

Wasoko aims to provide everything a retailer needs, no wholesalers or banks necessary.


Key Responsibilities:
Preparing debtor's ageing analysis and prioritising actions.
Collecting outstanding debts from clients to achieve collection targets.
Monitoring slow moving accounts to identify delinquent debts and take necessary action to recover the debts.
Preparing weekly collection reports against targets.
Adhering to company policies and procedures.
Closing a specific number of collection accounts each month to meet the assigned targets.
Contacting debtors and implementing payment schedules and terms.
Maintaining security and confidentiality of company and customer information.
Conducting field visits to clients to collect outstanding debts.
Maintaining debtor's book to ensure that the debt status is accurate and latest.


Qualifications:
Diploma or Bachelor's degree
Proven work experience in credit management.
Good understanding of lending procedures & credit related laws.
2-3 years of credit experience.
Be willing to travel to customer sites daily.
Have considerable experience with customer negotiations.