Account Manager - Nairobi, Kenya - Bolt

Description

ABOUT THE COMPANY

Wherever you are headed in the city under the sun, count on Bolt for rides within minutes The Bolt app will match you with a local driver at the tap of a button

JOB SUMMARY

About you:At least 2+ years of successful previous experience in account managementA self starter, keen, ambitious and hungry to get resultsProactive, organised and obsessed with detailsSuperb written and spoken communication skills in EnglishComfortable and experienced speaking with clients, dealing with issues and generating positive outcomesStrong business sense and industry expertiseDemonstrable experience of upselling and generating volume growth from existing clients

RESPONSIBILITIES

Managing a portfolio of key clients, proactively contacting them and helping themReplying to client queries, replying to emails, calls and solving their challengesCreating account plans to grow volumes from existing clientsPreparing and managing the flow of accounting documents and materialsAssisting the sales team with onboarding and client managementCommunicating with an international team to solve local issuesDelivering volume growth each month

REQUIRED SKILLS

Accounting, Account management, Business development, Customer relations

REQUIRED EDUCATION

Bachelor's degree