Home Care Administration Assistant at - Nairobi, Kenya - Janta Kenya

Description

Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business

Key Responsibilities

Handle administrative tasks including document management, data entry, and preparing reports
Act as the first point of contact for external enquiries via email and telephone, directing them to the appropriate department or individual
Manage appointments and schedules for staff and residents, including organizing meetings and coordinating events
Maintain accurate records of residents, including personal information, health records, and medication schedules, ensuring confidentiality and compliance with GDPR
Process invoices, manage billing, and assist with payroll preparation
Liaise with suppliers, order supplies, and manage inventory for the care home
Support the on-site management team with HR duties, including recruitment, onboarding, and maintaining staff records
Support the on-site management team with maintenance schedules and maintenance related issues
Learn about the regulatory environment and support the team with maintaining regulatory compliance
Coordinate with IT support to resolve any technical issues affecting remote work or the operation of the care home
Participate in regular virtual meetings with the care home management team to provide updates and receive instructions

Skill & Experience

Proven experience in an administrative role, preferably within the healthcare sector at least 2 years.
Strong organizational and time management skills, with the ability to prioritize tasks efficiently
Excellent communication skills, both written and verbal
Proficiency in use of computers and cloud software
A compassionate and patient-centric approach, with respect for the confidentiality and sensitivity required in healthcare
Ability to work independently with minimal supervision and as part of a remote team.
Relevant qualifications in Business Administration or Healthcare Management are desirable
Must be willing to work UK hours (2 – 3 hours behind Kenya time)