Business Processing Officer - Nairobi, Kenya - APA Life Insurance Limited

Description

ABOUT THE COMPANY

Welcome to Apollo Investments Limited. Since our founding in 1977, our mission has been to provide present and future peace of mind to the East African market and, in turn, enhance the quality of life for both our clients and their loved ones. Built on commitment, integrity and innovation, we have risen to become one of the leading Financial Service Groups in East Africa. The Apollo Group has 6 companies; APA Insurance, APA Life, APA Uganda, Apollo Asset Management, Gordon Court (Apollo Centre) and Reliance Insurance, Tanzania.

JOB SUMMARY

ACADEMIC QUALIFICATIONSBachelor's degree in Business related field; Finance/Economics/Marketing/Actuarial Science or an equivalent.JOB SKILLS AND REQUIREMENTSNegotiation skillsInterpersonal and Communication skills.Detail oriented.PROFESSIONAL QUALIFICATIONSACII/CIM/IIKEXPERIENCEAt least 2 years' relevant experience

RESPONSIBILITIES

Accurate set-up of New schemes and / or policies in the medical systems, and updating any shared databases and folders.Renewal Management: Accurate and timely renewal of schemes and / or policies in the Underwriting systemCredit Facility Set-up: Sharing of Credit Facility instructions for both New and Renewal Business and ensure member access based on scheme guidelinesMembership Management: effecting timely member additions and deletions, and producing the requisite debit, credit notes and Issuance of Medical cards, activation, deactivation etc.Issuance of documentations: Accurate and timely issuance of underwriting documentation – Policy documents, endorsements, debit notes, credit notes, membership card (both virtual & physical), travel letters etc.Analysing the risk presented through proposal forms/risk notes and accepting business as per the set criteria; Ensure completeness of insurance documentations - KYCAddressing enquiries and feedback from internal/external clients within the timelines stipulated in the service charter and/or SLAs signed with respective clients;Ensuring that business is processed in the systems only after requisite payment is received or credit approved. Ensure premium settlements for approved credit is followed as scheduled and collected.Assist in preparing weekly and monthly reports, giving details of departmental performance on business acquired/lost and feedback on market practices from customers;Participating in company CSR and brand building activities in liaison with other departments.Any other duty as may be assigned by management from time to time.

REQUIRED SKILLS

Negotiation, Business development, Interpersonal relationships building, Communication

REQUIRED EDUCATION

Bachelor's degree