Senior FX Officer at - Nairobi, Kenya - Sheer Logic

Description

Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public.

Responsibilities

Drive the agreed forex sales strategies for existing and potential clients across the various segments in line with bank policies.

Ensure regular interaction with clients, quote competitive rates and ensure 90% retention of existing clients and attract new ones for repeat business as per bank's clients acquisition strategy.

Drive Treasury strategy towards margins and volumes management for various client segments and carry out periodical business analysis to ensure sustained profitability and growth of business.

Take a leading role in gathering and dissemination of market information and any business intelligence to both internal and external clients to proactively increase business and add value to clients' dealings with the bank.

Proactively surpass customers' expectations which should result to repeat business.

Track performance on daily basis, monitor the booking of forex transactions in to the bank's core banking system to ensure accuracy of daily performance report for the sales unit and monitor any trends or improvements needed with the Treasury team.

Work closely with Treasury back office and Finance departments to ensure accuracy of the reports, that includes client's data, business segments and use the same to proactively drive the Forex sales business.

Drive Segmented FX sales and provide custom made solutions to specific clients in the various segments. Make use of Telephone and physical customer calls to enable sales stimulation.

In liaison with other teams in the bank, drive the marketing plans for treasury business and ensure feedback received from clients is used internally to drive improvement as well as improvement of client's royalty due to better services.

Minimum Qualifications

First Degree in Business/commerce Experience Required : Banking Min 5 Years
Minimum 3 years in a busy Treasury department
Experience in sales, service, relationship management, credit applications and financial acumen (i.e., proven sales track record in the Financial service industry.)
Understanding of Sharia's principles and guidelines is a plus