Intern - ICT Department (Western Campus, Kisumu) at - Nairobi, Kenya - KCA University (KCAU)

Description

KCA University (KCAU) is a private, non-profit institution, founded in July 1989 as Kenya College of Accountancy (KCA) by the Institute of Certified Public Accountants of Kenya (ICPAK) to improve the quality of accountancy and financial management training in the country.

KCAU is located on Thika Road in Ruaraka, Nairobi, Kenya.


JOB OBJECTIVE
To provide direct technical assistance and support to the University for network, hardware and software issues

DUTIES AND RESPONSIBILITIES:
Installing and maintaining computer systems including software and hardware on desktops and laptops
Respond to user requests for service, troubleshoot problems and help develop solutions.
Resolving internet and network access issues (both wired and wireless)
Support PC hardware components, desktop operating system software, and application software.
Providing network printer support.
Assist users in determining appropriate software solutions to meet needs.
Develop and provide user training for basic hardware and software use.
Maintains open communication and positive working relationship with staff.
Perform other duties/projects as assigned.


QUALIFICATIONS AND EXPERIENCE
Candidate must be a citizen of Kenya
Bachelor's Degree in Business Information Technology or Business related course with competencies in computing from a recognized university;
Experience with Microsoft Office Suite
Experience with Google Workspace
Ability to use web-based applications
Excellent communication and interpersonal skills
Excellent time management skills.
Client orientation