Estate Administrative Assistant - Nairobi, Kenya - Superior Homes Kenya

    Superior Homes Kenya
    Superior Homes Kenya Nairobi, Kenya

    1 week ago

    Default job background
    Full time
    Description

    ABOUT THE COMPANY

    Superior Homes Kenya PLC is a family-owned real estate development company that was registered in 2004. The company takes pride in being the pioneer of the open-plan gated community concept in the region, which is now recognized as the future of sustainable living in East Africa. Superior Homes plans to diversify into hospitality and leisure by offering holidays at its three sites while continuing to develop beautiful houses within outstanding environments.

    JOB SUMMARY

    Requirements:Excellent communication skills, both verbal and written.Working knowledge of industry standards and regulations.Proven work experience as an Assistant Property Manager or similar role.Strong organizational and time management skills.Excellent interpersonal and conflict resolution skills.

    RESPONSIBILITIES

    Management of tenant files, ensure all files are neat, clearly marked and all relevant correspondence and documents are filed daily.Preparing and issuing all cover letters according to the lease agreements and follow ups as requested by the Estate Manager.Ensure that all lease renewals processes are started at least 3 months prior to the expiry of the set lease/ license agreements and that they are completed timely.Receive and log complaints and enquiries from tenants/customers and if unable to resolve forward them to the Estate Manager.Assist in preparing tenants newsletters and memos.Follow up on all outstanding documentations such lease/licenses.Ensure the rent and service schedules are updated accordingly as per the lease/licenses.File and deliver Invoices, receipts and ensure proper record of the same for each tenant files when issued by the Finance department.Assist the maintenance department in sourcing and keeping record of replacement parts, fittings and consumables at Arcadia at Greenpark and Superior Homes Offices.Prepare procurement documents and supplier invoices for the Finance department to approve and pay on time.

    REQUIRED SKILLS

    Reporting, Office administration, management, Time management, Interpersonal relationships building, Documentation and record keeping

    REQUIRED EDUCATION

    Bachelor's degree