Strategic Supplier Relationship Manager SEO at - Nairobi, Kenya - British High Commission Nairobi

Description

The British High Commission in Nairobi is the diplomatic mission of the United Kingdom in Nairobi. It is located in the Upper Hill area of Nairobi. The British High Commission in Kenya maintains and develops relations between the UK and Kenya.


Main purpose of job:

Within the SSRM team, we are seeking an effective Strategic Relationship Manager who will be responsible for managing a number of relationships between FCDO and its mid-tier supply partners.

This is an exciting opportunity, which will enable the successful applicant to build and manage supply partner relationships, whilst enhancing their wider Commercial experience.

This is a key role with significant responsibility for maximising FCDO's relationship & operational effectiveness of high impact suppliers.

The core purpose of the SSRM role is to increase the value of suppler relationships with the FCDO.

This role requires an experienced all round commercial professional with a good functional background, excellent relationship management skills, commercial experience, project management skills and the ability to drive change and deliver business benefits.

Individuals will be required to understand stakeholder and partner needs, influence effectively, have the ability to foster innovation and create synergies across portfolios – working autonomously and with discretion.

This will require effective stakeholder management at senior levels, and the individual will contribute to and work within the Commercial and wider FCDO governance framework processes and procedures.

This role is business critical for FCDO in developing our supplier relationship management capability.

With a total contractual spend approaching £3billion, the effective performance management of the Department's complex international portfolios is critical to achieving the FCDO strategic objectives.

Roles and responsibilities:
Supporting the existing team in the continuous improvement and delivery of the SRM model
Managing the strategic relationship with a number of mid-tier suppliers, including escalations, improving supplier performance, strategic thinking and enhanced communications
Working with contract owners to understand common performance risks and issues, across all contracts for a managed supplier
Manage strategic communications at Executive level
Drive the progression of key SRM deliverables, including business plans
Work with supplier to identify opportunities to generate additional value for both parties

Develop strong internal stakeholder relationships across multiple FCDO departments and at varying levels of seniority, building a deep knowledge of supply partner portfolios.

Lead on discrete data gathering and projects

Requirements
Essential qualifications, skills and experience 1

Resilience to manage multiple projects concurrently, with the ability to research, benchmark, scope, design, implement and evaluate project delivery to tight deadlines
Track record in project delivery to deadlines and targets, with particular understanding of the implications of decisions across the full life cycle of a project or commercial arrangement
Strategic sourcing, category or client management experience
Strong interpersonal skills, including influencing skills, assertiveness and the ability to have difficult conversations
Proven track record in managing multiple stakeholders and partners each with competing deadlines
Self-starter with the ability to work cross-sites, contributing to the development of a multi-location Supply Chain Management Team
Collaborative in their approach, effectively engaging with the wider Supply Chain Management team and other key stakeholders to better understand particular markets

A proactive approach and a focus on continuous improvement of self and service, with an appetite to work with others to simplify processes and improve efficiency.

Desirable qualifications, skills and experience 1

Knowledge of public procurement regulations
MCIPS qualification, or working towards, or able to demonstrate an equivalent level of required knowledge acquired through work experience
Knowledge of Public Sector procurement regulations and processes

Required behaviours 1

Seeing the Big Picture, Changing and Improving, Communicating and Influencing, Working Together