Head of Operations and Technology - Nairobi, Kenya - Sanlam Kenya
Description
ABOUT THE COMPANY
The leading insurance company in Africa and the world. Join us to grow with us and have a great future ahead.
JOB SUMMARY
We are seeking to recruit a Head of Operations and Technology who will play a critical role in leading and optimizing the operational and technological aspects of our investment management business. Reporting to the Chief Operating Officer, you will be responsible for overseeing unit trust operations, investment operations, IT support, and IT projects, ensuring seamless service delivery and driving continuous improvement initiatives.Minimum Qualifications and ExperienceBachelor's degree in Finance, Economics, Computer Science, Information Systems or related fields.At least 8 years' experience in the investments or related industry working in investment operations and overseeing information technology projects.Experience of technology operations management and the use of new technologies to improve cost effectiveness and performanceExperience in optimizing operational processes and workflows with a view of and enhancing efficiency, service delivery and output.Demonstrable knowledge and experience of strategic planning, implementing and managing IT projects.Leadership experience managing operational and or IT projects in the financial sectors is an added advantage.Application procedure: Fill in the questionnaire below and forward your CV to with the job title in the subject area. Only applications with submitted CVs by 7th April 2024 will be considered. Only shortlisted candidates will be contacted.
RESPONSIBILITIES
Lead and oversee unit trust operations, investment operations, IT support, and IT projects, ensuring alignment with organizational goals and objectives.Develop and implement strategic plans to optimize operational processes, streamline workflows, and enhance efficiency across all areas of responsibility. Manage and mentor a team of operations and technology professionals, fostering a culture of collaboration, innovation, and excellence.Collaborate with internal stakeholders to understand business requirements and translate them into actionable plans and technological solutions.Drive the execution of IT projects, from inception to completion, ensuring successful delivery within budget and timeline constraints.Monitor and evaluate the performance of operational systems and technology infrastructure, identifying areas for improvement and implementing corrective actions as needed. Oversee compliance with regulatory requirements and industry best practices in unit trust operations, investment operations, and IT service delivery.Develop and maintain strong relationships with external vendors, service providers and regulatory bodies to ensure effective service delivery and compliance.
REQUIRED SKILLS
System administration, Database administration, IT support, Troubleshooting
REQUIRED EDUCATION
Bachelor's degree