Services offered
A professional communications specialist endowed with in-depth knowledge in communication,
administration, customer service, public relations, research for feature stories, writing/producing
creative and academic articles and working with staff to produce external communications that are
important to the organization.
Able to multi-task a number of activities while delivering excellent
results. Competent at building strong brands, fact-checking, proof-reading, formatting, and editing
as necessary. Keen to work as part of a dynamic team in a reputable firm, where integrity, hard
work and sincerity are appreciated. Be able to attain a position with a client and team-oriented
business that promotes customer service and relation skills, while expanding company-wide
knowledge to meet office-oriented goals.
Experience
Date: June 2021 To Date
Organization: Majorel Kenya Limited
Position:
Customer Care Representative
Responsibilities:
● Ensuring customers are satisfied with company products, services
and features.
● Maintaining a positive, empathetic and professional attitude toward
customers at all times.
● Responding promptly to customer inquiries.
Education
Kenya Methodist University- Bachelor of Arts in Communications and Journalism
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