
Wainaina Wangai
Resort butler, cashier,receptionist,reservationist
Customer Service / Support
About Wainaina Wangai:
I am a trained and tested hospitality professional with a niche interest on customer service delivery. With over 6 years experience, I double up as a qualified butler with skills such as business development, clerical support, professional communication, switchboard operation, customer care amongst others.
Experience
Accor Fairmont Mount Kenya SC. 2018 to present as Front Desk Agent, cashier and Reservations agent.
Cashier and front desk agent at Thompson Falls Lodge 2016-2018
Casual/ Intern Front desk agent and Cashier at Serena Maasai Mara Safari club 2013.
Education
Professional Butler from SABA Butler Academy Cape Town S.A.
Degree in hospitality management from university of Dedan Kimathi.