
Vivian Gaitho
Customer Service / Support
Services offered
An energetic customer service professional with experience in resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. Fluent in both English and Swahili, I am able to provide clear customer service in both languages.
Experience
I have three years experience in the customer service industry, having worked in the E-commerce and Utilities sector. I have exceptional skills on communication, call handling, use of CRM software, product knowledge and troubleshooting. I enjoy working with customers and offering solutions to their problems. Furthermore, I am skilled in upselling and cross selling of products.
Education
I pursued a Bachelor's degree in Food, Nutrition and Dietetics.
Professionals who compete with Vivian
Professionals in the same Customer Service / Support sector as Vivian Gaitho
Professionals from different sectors near Nairobi, Nairobi Area
Other users who are called Vivian
Jobs near Nairobi, Nairobi Area
-
Sales and Marketing Design Associate
3 days ago
InEvent NairobiInEvent, un líder en la industria global de tecnología para eventos, busca asociados comerciales y de marketing creativos para unirse al equipo. · ...
-
Sales And Marketing Specialist
1 day ago
OFFISMATT DECORA LIMITED NairobiWe are seeking a dedicated Sales and Marketing Specialist to join our team in Nairobi County, Kenya. · Executing sales strategies · Building and maintaining client relationships · ...
-
Network Facilities Assistant
2 weeks ago
Ampersand Rwanda Ltd NairobiThe Network Facilities Assistant supports the Facilities team by handling day-to-day coordination, utility follow-ups, and administrative tasks related to station operations. · Act as the main point of contact with KPLC for power applications, quotations, and meter installation f ...