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Kiambu
Vincent Ngaruiya

Vincent Ngaruiya

web developer

Technology / Internet

Kiambu

Social

Services offered

I’m Vincent Njoroge, an IT Service Desk Analyst with hands-on experience in computer hardware servicing, software installation, and network troubleshooting. I specialize in providing effective technical support, ensuring seamless system operations, and optimizing end-user experiences through proactive maintenance and diagnostics.

Over the past few years, I have supported government departments like the Ministry of Interior and the Ministry of Roads and Transport, where I managed system installations, resolved connectivity issues, and upheld ICT security standards. My proficiency spans a range of technical areas, including:

Software configuration & maintenance

Network setup & administration

Data storage & backup systems

PHP, MySQL, HTML, and DBMS

Microsoft Office Suite & general internet use

I thrive in organized, procedure-driven environments and bring strong organizational and communication skills to every role. With a Diploma in ICT and additional certifications in counseling and criminology, I offer a unique, people-centered approach to tech support.

It service desk analyst
Network troubleshooting
Technical support
Computer hardware servicing
Software installation
Approximate rate: KSh 10,000 per hour

Experience

developed my own Dog Management Sytem

Education

Diploma in IT

Certificate in Cybersecurity

Certificate in HTM, JAVASCRIPT

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