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Thomas Guoma

Thomas Guoma

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Technology / Internet

Kisumu

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About Thomas Guoma:

Resourceful IT Professional with 1+ years of experience and proven skills in software support, system administration, network support, hardware installation and maintenance. I am eager to be challenged in order to grow and further improve my IT skills.

Experience

• Network Establishment, administration, maintenance and support.

 • Management of Active Directory (Users and Computers).

 • ERP support. • Systems Administration and availability Monitoring. 

• Help Desk Management (Telephone Management -PBX System). 

• Server Management (Database and file Servers).

Network Establishment, administration, maintenance and support. 

• Hardware and Software Support (Installation of Operating Systems, desktop applications).

 • Preventive Maintenance and Repair of ICT Assets (Desktops and Laptops). • ICT Assets Inventory Management.

 • Planning, designing, and implementing ICT infrastructure systems ensuring ICT systems availability, optimization and security

 • Providing and maintaining ICT Network Infrastructure including Fibre links, Cabled and wireless LAN and data centre.

 • Providing and maintaining security, surveillance and access control systems.

 • Administering and providing technical support to the call center including 3CX systems and related applications.

 • Planning and managing systems upgrades, migrations and enhancements. 

• Ensuring periodic maintenance of backend hardware and software systems as per schedule.

 • Maintaining up to date inventory of all ICT assets. 

• Providing ICT customer service and technical support including user training.

• Preparation and submission of task reports

Education

Bachelor of Computer Science- University of Kabianga; 2021 

Kenya Certificate of Secondary Education- Nyong’ong’a Secondary School

 Kenya Certificate of Primary Education- Nyamanyinga Primary School

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