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Embakasi
Susan Kyalo

Susan Kyalo

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Customer Service / Support

Embakasi, Nairobi Area

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About Susan Kyalo:

With my enthusiasm and strong communication skills, I am confident that I can make a significant contribution to the team.I have over Three years of experience working in a call center as telesales agent and customer service agent, most recently as a Call Center Representative for Bangbet ltd Company. During my time there, I provided excellent customer service to ensure that every customer had a positive experience. I also developed comprehensive understanding of the company's products and services, and was able to effectively explain them to customers.

I am a strong communicator and I can effectively manage customer inquiries and complaints also I highly skilled in handling high call volumes, resolving customer issues,My organizational skills enable me to handle multiple tasks simultaneously, and I am always looking for ways to improve the customer experience. I am also a team player, and I have the ability to work independently and collaboratively with a team.

I am excited at the prospect of joining your Company and I believe I can bring a positive contribution to the team. I look forward to discussing my qualifications further in an interview.

Thank you for your time and consideration

.

Experience

With my enthusiasm and strong communication skills, I am confident that I can make a significant contribution to the team.I have over Three years of experience working in a call center as telesales agent and customer service agent, most recently as a Call Center Representative for Bangbet ltd Company. During my time there, I provided excellent customer service to ensure that every customer had a positive experience. I also developed comprehensive understanding of the company's products and services, and was able to effectively explain them to customers.

I am a strong communicator and I can effectively manage customer inquiries and complaints also I highly skilled in handling high call volumes, resolving customer issues,My organizational skills enable me to handle multiple tasks simultaneously, and I am always looking for ways to improve the customer experience. I am also a team player, and I have the ability to work independently and collaboratively with a team.

I am excited at the prospect of joining your Company and I believe I can bring a positive contribution to the team. I look forward to discussing my qualifications further in an interview.

Thank you for your time and consideration

.

 

Education

Diploma in business management 

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