About Susan Olajo:
I am a lady with at least 6years work experience in dynamic hotel/ restaurant environment.
I have Great customer service, result oriented, team player, great problem solving skills, ability to multitask and work under minimal supervision.
Experience
I have worked as a branch Manager at Java House Africa, front house representative at Ole sereni Hotel amongst others.
My roles include the below;
- Solving guests problems real time
- Welcoming guests
- Ensuring guests feel home away from home
- Hold staff briefings
- ensure Mis en place are done in time
- Do pre-auth to guests checking in the hotel
- assigning guests rooms
- Ensure all billing are done in time
Education
AIRWAYS TRAVEL INSTITUTE
HOTEL MANAGEMENT
AIR FARES & TRAVEL
TOURS &TRAVEL
SUMMIT INSTITUTE FOR PROFESSIONALS
ATC 1&2
CPA 1
ROLIMA TRAINING INSTITUTE
CERTIFICATE IN COMPUTER PROFICIENCY
KISUMU GIRLS’ HIGH SCHOOL
K.C.S.E CERTIFICATE
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