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Sophie Otieno

Sophie Otieno

customer service, marketing and promotion


About Sophie Otieno:

I am a motivated and personable graduate with Bsc. in Strategic management. A good listener and learner, able to communicate well with a group and on an individual level. I am able to direct my talents and skills to meet objectives. I always seek to achieve standard in whatever work I am doing.


Attended an industrial attachment at Kenya Ports Authority under the Business Administration Department.

Key roles:

  • Handling customer inquiries
  • Processing leave statements and payslips of the employees in the SAP system
  • Counter-checking files in registry with the database of the registry
  • Collecting and compiling data for preparation of departmental annual budget proposals
  • Marketing and promotion
  • Facilitating training programs
  • Attending official functions


Jomo Kenyatta University Of Agriculture And Technology

BSc. In Strategic Management

  • Relevant coursework:
  • Consumer Behavior
  • Business Model Innovation.
  • Corporate Social Responsibility (CSR)
  • International Business Strategies.
  • Data-Driven Decision Making

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