Sherry Njeri

Dedicated and organized administration assistant with familiarity co-ordinating and maintaining staff administrative records such as staff phones, company credit cards and distributing accurate messages.

Holds 3+ years of experience in management and client relationship.Expert-level proficiency with Microsoft Office, Outlook and CRM Hubspot. Senior executives consistently rely on me to maintain schedules, oversee meetings, and improve customer relations. Just as no two snowflakes are alike out of the bajillion, that’s how confident I dismiss the ‘snowflake generation' of being too lazy to do anything about changing the world around them.

January 2021 - February 2022| Kenyaweb Limited | Administrative Assistant/ Account Manager

 Accomplishments

• Training new administrative assistant interns and agents in office management procedures and scheduling on the job mentoring
• Sell complex innovative business software and web-based products to create long term sales channels designed to increase companies market share in the enterprise software arena.
• Design strategies to upsell support service and outsourcing deals with third parties.
• Review all applications, reading carefully and evaluating presented qualifications.
• Contact applicants with the highest potential to schedule in-person interviews.
• Perform interviews carefully and intentionally, asking in-depth questions and listening to the answers carefully while taking detailed notes.
• Create a report of the highest qualified and most talented candidates to be presented to the hiring manager.
• Maintaining and improving online databases of clients accounts and external vendors, including updating information when necessary.
• Coordinate orientation and training sessions for new employees.
• Forwarding all incoming calls and emails to the relevant officials.

January 2020– December 2020| Fanisi Online| Route To Market Executive

Accomplishments

• Led a team of employees, ensuring success and effective operations.
• Managing RTM (Route To Market) Strategies and Distribution Model in line with Company Strategies.
• Developing & Communicating Best Practices in RTM.
• Developing weekly and monthly Business Plan for RTM Implementation via Effective Collaboration with the Agents.
• Works closely with agents and sales teams to ensure RTM Execution Standards are implemented, monitored, and improved as needed.
• Delegated tasks and assigned jobs based on employee talents.
• Oversaw all performances and make recommendations for improvement.
• Contact new recruits, explained work technicalities, and guided them through the required paperwork.
• Ensure new recruits enter into proper training successfully and all questions are answered correctly.
• Maintain new recruit success ratings above 95 percent.

August 2018– December 2019| Ada Labs| Afya Rekod| Business Development Executive

Accomplishments

• Performed numerous administrative tasks as necessary, including scheduling meetings, developing new service offerings based on detailed and documented insights of market and client needs working with external businesses, interacting with visitors, and answering phone calls and emails from customers.
• Developed new service offerings based on detailed and documented insights of market and client needs.
• Identified, contacted and built relationships through a combination of telephone and in-person cold calls networking and referrals to obtain appointments.
• Communicated and worked closely with business partners and participated in the creation of new products.
• Organized and led weekly sales, achieving short term goals.
• Participated in on-the-job training with several different departments, including human resources and executive support.
• Provided assistance to the recruitment specialist as requested.
• Compiled information about candidates and presented it to recruitment specialists.
• Relayed information between candidates, the recruitment specialist, and other managers.
• Helped plan and execute annual holiday parties, including organizing vendors, researching venues, and maintaining guest lists.
• Submit online job postings, shortlist candidates and schedule job interviews.

Bachelor of Science in Conservation Biology, (2019), Kenyatta University, Nairobi.
 

Certificate in Agribusiness Management, (2021), Miramar International College, Munyua Rd, Off Waiyaki Way, Kikuyu.

Certificate in Computer Packages and Applications, (2013), Ace Infotech College, Redhill Rd, Nairobi.

Kenya Certificate of Secondary Education, (2012), St. Martin’s Girls’ Secondary School, Mukabi Rd, Nairobi.