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Thika
Shally Wanjiru

Shally Wanjiru

Customer service Agent from Cci Kenya

Telecommunications

Thika, Nairobi Area

Social


Services offered

My name is Shally Wanjiru Olwaro thrived in the dynamic world of customer service, where every interaction brings a new opportunity to connect and assist. My journey began in the challenging yet rewarding role of a debt collector, where i learned the art of negotiation and empathy under pressure. This experience laid the groundwork for my transition to CCI Kenya, a BPO that empowered me, refining my skills and transforming my confidence. Now, I approach each day with renewed enthusiasm, knowing that am not just solving problems but also building relationships with every customer interaction.

Approximate rate: KSh 850 per hour

Experience

Studied business administration.

Education

Currently exploring in Fullstack development 

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