Shally Wanjiru
Customer service Agent from Cci Kenya
Telecommunications
Services provided
My name is Shally Wanjiru Olwaro thrived in the dynamic world of customer service, where every interaction brings a new opportunity to connect and assist. My journey began in the challenging yet rewarding role of a debt collector, where i learned the art of negotiation and empathy under pressure. This experience laid the groundwork for my transition to CCI Kenya, a BPO that empowered me, refining my skills and transforming my confidence. Now, I approach each day with renewed enthusiasm, knowing that am not just solving problems but also building relationships with every customer interaction.
Approximate rate: KSh850 per hour
Experience
Studied business administration.
Education
Currently exploring in Fullstack development