SHALLY MATENDECHERE

I am a highly motivated and detail-oriented professional with experience in customer service, reception, and administrative support. Based in Nairobi, I excel at managing front desk operations, handling customer inquiries, and maintaining efficient office workflows. My strong interpersonal and communication skills enable me to build positive relationships with clients and colleagues alike.

I am committed to delivering exceptional service, fostering a welcoming environment, and contributing to the success of any organization I am part of by applying my skills and professionalism to support operational excellence.

Experienced in customer service, reception, and administrative roles, I have successfully managed front desk operations, handled client interactions, and supported office administration. Skilled in communication, organization, and multitasking, I consistently deliver high-quality service and contribute to efficient workplace operations.

I am currently pursuing a certificate in Human Resource Management at Top Max College, building a strong foundation in HR principles and practices. Additionally, I hold certifications in Digital Marketing Fundamentals and Fashion & Design, which have enhanced my skills in communication, creativity, and business support.