selestine bosibori

I am an Organized procurement practitioner skilled in assessing client needs and cultivating compelling solutions. I am a well-trained decision-maker with focused attention to detail and drive to manage order flows with expert precision. Offering good client relationships and support skills. 

Supply Chain Officer, Mercy Corps Kenya, 12/2022 – 06/2023
•Planning delivery timetables
•Ensuring stores have enough stock
•Making sure suppliers have enough stock to meet the demand
•Overseeing the ordering and packaging process
•Monitoring stock levels
•Tracking products through depots to make sure they arrive at their destination
•Overseeing the arrival of shipments
 

Purchasing Agent, Stakhims Limited, 07/2022 – 12/2022
•Documentation and Record Keeping: Assisting with organizing and maintaining
procurement-related documents, such as purchase orders and invoices, to ensure
accurate records.
•Vendor Management: Assisting in evaluating potential vendors, obtaining quotes,
and maintaining a vendor database.
•Purchase Requisitions: Reviewing and verifying purchase requisitions from
different departments for accuracy and compliance with procurement policies.
•Purchase Order Processing: Creating and processing purchase orders, including
confirming details with vendors and ensuring timely submission.
•Inventory Management: Maintaining accurate inventory records, tracking stock
levels, and coordinating with relevant departments to manage inventory
effectively.
•Delivery and Shipment Coordination: Coordinating with vendors and logistics
providers to ensure timely delivery of goods or services and resolving any delivery
issues.
•Budget Monitoring: Monitoring procurement budgets, reviewing invoices and
purchase orders, and reporting budgetary concerns to the procurement team.
•Compliance and Policy Adherence: Ensuring adherence to procurement policies,
procedures, and relevant regulations to maintain ethical conduct.
 

Procurement Intern, The Co-operative University of Kenya, 04/2022 – 07/2022
•Led projects and analyzed data.
•Developed and implemented performance improvement strategies and plans to
promote continuous improvement.
•Received and processed stock into the inventory management system.
•Maintained excellent attendance record, consistently arriving to work on time.
•Collaborated with team members to achieve target results.
•Recorded invoices and filled out pre-qualification forms.
•Recording receipts for budgets in internal memos.
 

Customer Service Specialist, The BOMA Hotel, 02/2021 – 03/2022
•Respond to customer queries in a timely and accurate way, via phone, email or
chat
•Identify customer needs and help customers use specific features
•Analyze and report product malfunctions (for example, by testing different
scenarios or impersonating users)
•Update our internal databases with information about technical issues and useful
discussions with customers
•Monitor customer complaints on social media and reach out to provide assistance
•Share feature requests and effective workarounds with team members
•Inform customers about new features and functionalities
•Follow up with customers to ensure their technical issues are resolved
•Gather customer feedback and share it with our Product, Sales, and Marketing
teams
•Assist in training junior Customer Support Representatives
 

Data Entry Clerk, Letshego Kenya, 04/2019 – 08/2019
•Input new information into database systems.
•Create and manage spreadsheets.
•Control the data integrity by performing a comparative analysis of different sources.
•Regularly update existing database system records.
•Produce reports.
•Retrieve data as requested.
 

Administrative Assistant, Sunda International, 04/2018 – 08/2018 
•Answer and direct phone calls.
•Organize and schedule appointments.
•Plan meetings and take detailed minutes.
•Write and distribute emails, correspondence memos, letters, faxes, and forms.
•Assist in the preparation of regularly scheduled reports.
•Develop and maintain a filing system.

BSc in Procurement and Supply Chain Management, Africa Nazarene University