Salome Gichuki

Highly organized and detail-oriented Office Administrator with 5 years of experience in managing administrative tasks and supporting executive-level staff. Possessing excellent communication and interpersonal skills, able to multitask and priotize competing demands while maintaining a positive attitude. Demonstrated ability to maintain confidentiality, work independently and as part of the team. Seeking a challenging role in a dynamic organization where I can contribute my skills and knowledge to support the smooth operation of the office. 

Office Administrator

Landmark Insurance Brokers Limited: Dec 2022- Present
• Welcoming visitors/customers into the office and directing them to the appropriate staff for assistance. 
• Operating the front office switch board by receiving incoming calls, making outgoing calls on behalf of staff.
• Typing correspondence on behalf of management and responding to emails.
• Organizing the valuation of vehicles for the insured. 
• Raising Risk notes, Credit notes or endorsement for policies. 
• Premium collection and accounts reconciliation.
• Ensuring reception area is tidy and presentable.
• Providing basic and accurate information in person and via phone/email.
• Maintaining insurance registers and employing a result -driven approach and exceptional knowledge of office management software to increase office efficiency. 
• Ensuring instructions to underwriters as per the clients needs.
• Tender participation. Conducting research, preparing bid document, analyzing competitors quotations, and managing timelines and deadlines. Achieved tenders include UNTOLD KENYA, CHS KENYA and Securex Agency.

Office Administrator

Fahari Valuers Limited: Jan 2019-Dec 2022
• Answered incoming calls and responded to emails regarding associate inquiries and concerns.
• Responsible for logistics and coordination of meetings. 
• Managed financial aspects in the company, including close monitoring of the expenditure.
• Verified reports and dispatched accordingly. 
• Run management system and ensured cheques are deposited accordingly. 
• Managed calendars of the senior team members and directors. 
• Prepared and processed all payroll and benefits functions for ten employees while solving any related issues and discrepancies. 
• Assisted in recruiting procedures for five employees, prepared materials for job description and sent offer letters to potential employees. 
• Maintained suitable and sufficient office stationery to all departments. 
• Updated databases with confidential and relevant information.

Education 
Bachelor of Development studies   
Mount Kenya University Sep 2013-Dec 2016

Kenya Certificate of Secondary Education 
Mahiga Girls High School Jan 2009-Dec 2012