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Westlands
RHODAH RHODAH

RHODAH RHODAH

Customer support,communications,community trainer

Marketing / Advertising / Public Relations

Westlands, Nairobi Area

Social


About RHODAH RHODAH:

I am good with clients, and I do my best to warm every heart that I meet. I have skills in customer service, community engagements, data analysis with excel and also digital marketing. Always quick and willing to learn and flexible to take up new tasks. I am also a problem solver. Do you want your work done? or your errands run without you struggling? then look no more, I have got your back

Experience

1.Allgreen Energy Nv- project assistant

  • Coordinating projects in all the 3 countries. 
  • Doing market research and coordinating sales teams.
  • Training workers on Panda cooker assembly, installation and maintenance. 
  • Stakeholder engagement with senior government officials to sensitize them on advantages of clean cooking and find ways to partner to meet the goal of clean cooking.
  • Preparing financial reports for the company. 
  • General administration and team leading.
  • Preparing regular client reports and attending client meetings. 
  • Preparing monthly reports and sharing with senior management.
  • Organizing and attending stakeholders’ meetings. 
  • Organizing community trainings on energy efficiency, clean cooking and environmental conservation. 
  • Contributing to the drafting of reports, website posts, social media posts, publications and project delivery material

 

Kenya Airport Authority(HQ)- Communications Intern

  • Media monitoring and tracking including newspapers, broadcasts& blogs. 
  • Preparing media evaluations and reports 
  • Maintained the editorial calendar by finding opportunities for digital outreach for example the Aviation Business Excellence Awards (ABEA), Kenya Communications Sports Organization (KECOSO).
  • Answering enquiries from the press and other media representative 
  • Writing speeches, press releases and articles about the work of KAA 
  • Generating ideas to gain more media coverage 
  • Keeping up to date with all issues affecting the organization 
  • Photography
  • Facilitated Corporate Social Responsibility (CSR) events like Cerebral Palsy Walk and Matter Heart Run  to promote the KAA brand
  • Conducted customer service survey at JKIA, EIA and Wilson Airport for corporate planning.

Kenya Airports Authority (Moi international Airport)- Customer Support Intern

  • Monitoring and facilitating passenger movements within the airport 
  • Offering customer care to clients 
  • Answering enquiries at the lounges and at the front desk 
  • Making and receiving phone calls at front desk and PABX 
  • Preparing reports on daily and monthly occurrences at the airport 
  • Housekeeping
  • Making announcements on flight details or passenger call 

Education

  • Moi University- BA(Linguistics,Media and Communication)

Graduated in 2019

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