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Westlands
Pauline Wanjiru

Pauline Wanjiru

secretary/customer care giver

Customer Service / Support

Westlands, Nairobi Area

Social

About Pauline Wanjiru:

Dedicated customer service professional well-versed in operating multi-line systems. Competent in administrative tasks such as photocopying and typing. Offering excellent organizational, communication and problem-solving abilities developed 15 years of related experience in a busy organization. Detail-oriented PBX Operator with excellent communication and customer service skills. Possess 10 years of employment managing telephone switchboards in in a fast paced environment. 

Experience

Dedicated customer service professional well-versed in operating multi-line systems. Competent in administrative tasks such as photocopying and typing. Offering excellent organizational, communication and problem-solving abilities developed 15 years of related experience in a busy organization. Detail-oriented PBX Operator with excellent communication and customer service skills. Possess 10 years of employment managing telephone switchboards in in a fast paced environment. 

Education

2005-2006- Consolata College. 

Certificate in Medical Secretarial 

  • Commerce level I&II (KNEC) 
  • Office Practice level I &II (KNEC) 
  • Office management Level III (KNEC) 
  • Secretarial duties level II (KNEC) 
  • Business English level I,II & III ( KNEC) 
  • Typing 50 WPM ( KNEC) 
  • Shorthand 60 WPM (PITMAN) 
  • Medical Shorthand and medical Terminologies

 

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