Pauline Wanjiru

Dedicated customer service professional well-versed in operating multi-line systems. Competent in administrative tasks such as photocopying and typing. Offering excellent organizational, communication and problem-solving abilities developed 15 years of related experience in a busy organization. Detail-oriented PBX Operator with excellent communication and customer service skills. Possess 10 years of employment managing telephone switchboards in in a fast paced environment. 

Dedicated customer service professional well-versed in operating multi-line systems. Competent in administrative tasks such as photocopying and typing. Offering excellent organizational, communication and problem-solving abilities developed 15 years of related experience in a busy organization. Detail-oriented PBX Operator with excellent communication and customer service skills. Possess 10 years of employment managing telephone switchboards in in a fast paced environment. 

2005-2006- Consolata College. 

Certificate in Medical Secretarial 

• Commerce level I&II (KNEC) 
• Office Practice level I &II (KNEC) 
• Office management Level III (KNEC) 
• Secretarial duties level II (KNEC) 
• Business English level I,II & III ( KNEC) 
• Typing 50 WPM ( KNEC) 
• Shorthand 60 WPM (PITMAN) 
• Medical Shorthand and medical Terminologies