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Nairobi
Edna Mumbi

Edna Mumbi

Customer Service Agent

Administrative

Nairobi, Nairobi Area

Social


Services offered

I am a professional and we'll trained customer service representative with excellent customer service skills, negotiation skills, listening skills, communication skills,opera system skills, Microsoft excel skills, Microsoft word skills and google spreadsheet skills. My 3 years experience as a front office agent in the hotel industry has impacted an additional skill of handling guest requests and complains accurately.

Approximate rate: KSh 2,000 per hour

Experience

I am currently working at Lukenya Getaway hotel as a front office agent, have experience in house keeping and food and beverage.

Education

Pursued a diploma in hotel management at cooperative university of Kenya 

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