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faith Kananu

faith Kananu

Self motivated

Customer Service / Support

Westlands, Nairobi Area

Social

About faith Kananu:

My name is Faith Kananu. I am 23 years of age. I'm a hardworking and outstanding individual looking for an entry level position where I can sharpen my skills and enhance my knowledge in different work fields.

Experience

Sales and Marketing Intern - Digital Packaging Innovation ( Jan 2022 - June 2022)

  • Selling company products and services using solid arguments to prospective customers.
  • Conducting research and reaching out to customer leads through cold calling and emails.
  • Working closely with management and completing all allocated office tasks.
  • Coordinating sales efforts with team members and other departments.

Call Centre Agent - Ramsa Limited ( July 2021 - November 2021

  • Responding to customer's support calls and emails professionally.
  • Handling and resolving customers complaints.
  • Providing new and existing customers with company services
  • Creating work schedules and updating support department reports.

Education

Mount Kenya University - Bachelor of Commerce ( May 2018 - Jan 2021)

  • Awarded First class Honors

Bura Girls High School - ( 2013 - 2017)

  • Attained a grade of B-

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