pauline njoroge

Consistent performer and highly motivated Sales and Marketing Professional with extensive 7+ years’ experience helping companies achieve record-setting sales quotas. Adept in Sales Account Management, Public Interfacing, Brand Management, Marketing Strategy and Customer Service among other sales and marketing functions. Desirous of a senior sales and marketing position in a reputable organization whereby exceptional skills can be fully utilized into improving sales bottom line, creating sales strategies, and increasing company revenue.
SKILLS AND COMPETENCE
Personal Skills and Attributes
 Strong organizational and interpersonal skills.
 Excellent written and verbal communication skills.
 Proficient in Microsoft Office suite: excellent knowledge of MS Word, Microsoft Outlook, Excel, PowerPoint, Databases, Spreadsheets and the Internet.
 Excellent research skills.
 Ability to pay attention to detail and report accurately and timely.
 Ability to work independently and think innovatively.
 Exceptionally organized and resourceful.
 Fluent in spoken and written English and Swahili.
 Strong analytical, qualitative and quantitative skills.
 Team player with an excellent work ethic.
Areas of Expertise
 Sales and Marketing
 Procurement
 Vendor Management
 Business Acumen
 Human Resource Management
 Client Relations
 Market Research

WORK EXPERIENCE

Nov 2019 - To Date:                   Two Cousins Distillers Ltd

                                           Position: National Sales Manager

      Duties:

• Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• Developing my sales team through motivation, counselling and product knowledge education.
• Promoting the organization and products.
• Understanding our ideal customers and how they relate to our products.

Aug 2019 - Oct 2019:                 Two Cousins Distiller Ltd

                                           Position: Regional Sales Manager, Nairobi

      Duties:

• Maintaining and increasing sales of the company's products.
• Reaching targets and goals set.
• Establishing, maintaining and expanding customer base.
• Servicing the needs of existing customers.
• Increasing business opportunities through various routes to market.
• Setting sales targets for individual representatives and team as a whole.
• Recruiting and training sales staff.
• Allocating areas to sales representatives.
• Developing sales strategies and setting targets.
• Monitoring team's performance and motivating them to reach targets.
• Compiling and analysing sales figures.
• Dealing with some major customer accounts.
• Collecting customer feedback and market research.
• Reporting to senior managers.
• Keeping up to date with products and competitors.

Jul 2016 - Aug 2019:                  Monwalk Investments Ltd (MWI)

                                           Position: Regional Sales Manager         

     Duties:

• Maintaining and increasing sales of the company's products.
• Reaching targets and goals set.
• Establishing, maintaining and expanding customer base.
• Servicing the needs of existing customers.
• Increasing business opportunities through various routes to market.
• Setting sales targets for individual representatives and team as a whole.
• Recruiting and training sales staff.
• Allocating areas to sales representatives.
• Developing sales strategies and setting targets.
• Monitoring team's performance and motivating them to reach targets.
• Compiling and analysing sales figures.
• Dealing with some major customer accounts.
• Collecting customer feedback and market research.
• Reporting to senior managers.
• Keeping up to date with products and competitors.

Jul 2014 - Jul 2016:               East African Breweries Limited

                                           Position: Trade Development Representative

     Duties:             

• Brilliantly managed and enhanced the execution of merchandising principles in all my assigned outlets.
• Persistently Influenced orders from store level and made necessary follow ups till delivery.
• Displayed excellent customer relation experience through timely delivery, advised on stock holding and critically stocked and led in time management.
• Ensured compliance with safety requirements at work environment.
• Guaranteed distributor coverage and customer call frequency targets were achieved.
• Achieved sales volume, objectives, rate of sale driver standards in retail and sales force effectiveness in distributor sales crews.
• Made certain that all trade activities were compliant/within the code of Business conduct.
• Managed expiry mitigation through stock rotation and other tactical ways per the outlet.
• Supervised credit in accounts and generated empties collection plans.
• Accurately and timely reported, measured and evaluated outcomes.

Sep 2013 - Mar 2014:              Sheqel Hardware Investments Company Limited

                                           Position: Sales Assistant

     Duties:             

• Sold construction materials.
• Handled Key accounts; in terms of credit and time frame in payment.
• Ensured that there was a continuo’s market survey to help monitor completion from other hardware’s.
• Conducted site survey to ensure customer Relationship was kept, advised on materials to use and gave alternatives.

2010 - 2014:                               University of Nairobi

                                               Bachelor of Commerce - Procurement                       

2008 - 2009:                                University of Nairobi

                                               Diploma in Business Management

2004 - 2007:                                Morop Girls High School

                                              Kenya Certificate of Secondary Education

TRAINING AND PARTICIPATION

East African Breweries Limited, Oak place - Marketing Training

MEMBERSHIP AND RECOGNITION

• Member - Chartered Institute of Purchasing & Supply (CIPS) Member No.