Patience Muthiani

I embody a blend of professionalism, warmth, and efficiency. With a passion for providing exceptional customer service and a keen eye for detail, I thrive in the role of the first point of contact for clients and visitors. I take pride in creating a welcoming atmosphere and ensuring that every interaction leaves a positive impression.

As a receptionist, I have 6 years of experience providing exceptional customer service and administrative support. My responsibilities include greeting visitors, managing a multi-line phone system, and directing inquiries to the appropriate departments. I coordinate appointments, maintain schedules, and assist with administrative tasks such as data entry and filing. Additionally, I ensure the cleanliness and organization of the reception area and collaborate with team members to ensure smooth office operations. My strong communication skills, attention to detail, and ability to multitask have allowed me to excel in this role and contribute effectively to the success of the organization.

I possess a Degree in Business Management from University of Sunderland, where I gained comprehensive knowledge of key business principles and practices. My coursework covered areas such as finance, marketing, human resources, and organizational behavior. Through hands-on projects and case studies, I developed analytical skills and strategic thinking, preparing me to effectively solve business challenges and make informed decisions. My education has provided me with a solid foundation in business management, enabling me to contribute effectively to organizational success.