odhiambo duncanotieno

I am a focused Communications, Public Relations, Business Development ,Staff Management and Bids Officer with over Five (5) years’ experience in exceptional planning and implementation capabilities. I have an in-depth understanding of Communications, Public Relations, Journalism, the axle load enforcement processes on the Kenyan Roads, bidding process, problem-led sales, and market trends. I understand the need to cultivate, manage and leverage client relationships as well as communicate effectively.   I aim to ensure the systems in place promote a serene and dependable way of doing business for the company.

PROFFESIONAL EXPERIENCE 

Key Responsibilities:

• Assist the Weighbridge Manager in the overall management of the weighbridge activities to include planning/ scheduling of key operations/ activities. 
•  Ensure compliance to all contractual obligations including reporting to KeNHA and supervising all other staff and ensure optimal operations. 
• At all times comply with company’s code of ethics, integrity, and professional conduct 
• Assist the weighbridge manager to formulate improvement performance strategy 
• Ensure implementation of operational / activity schedules 
• Ensure reports are compiled and transmitted as per schedule – daily, weekly and any other time as may be required / directed. 
• Prepare and maintain duty roster for contract staff. 
•  Ensure targets for weighing compliance are achieved. 
• Undertake regular training/ briefing of regular staff on their tasks. 
• Maintain a log of all occurrences and brief the weighbridge manager on the same. 
• Attend court cases as and when required. 
• Keep records of all law enforcement activities at the weighbridge. 
• Receive copies of daily prosecutions. 
• Contact offenders and remind them of payment of fines. 
• Monitor payments with local magistrate’s office. 
• Prepare reports on the status of fines. 
• Assist the manager develop a Quality Assurance Program of the weighbridge in liaison with the Operations Manager and company’s management. 
• Perform any other duties as will be assigned from time to time

Key Responsibilities:

• Preparing, reviewing and submitting quality tender document requirements and proposals; 
• Sourcing for price quotations for tenders; 
• Coordinating supplies and delivery of goods/products i.e., placing orders on time, checking on the stock levels and ensuring timely delivery to clients;
• Notifying our clients regarding price changes in goods/products and services;   
• Conducting market research and preparing/updating sales strategy for promoting client’s products according to latest market status/trend and product features;
• Building and maintain close working relationship with both existing and new customers;
• Monitor sales targets and motivate sales teams to achieve the company goals;
• Formulation and implementation of company policies;
• Undertaking Business Development;
• Preparing and maintain sales team duty roster;
• Compiling daily and weekly reports;
• Motivating team members and junior staff to encourage exceptional performance;
• Resolving customers queries efficiently on emails, phone call, and Live Chat platforms;
• Conducting both inbound and outbound calls/telemarketing;
• Handling product functionality issues as well as suggesting improvements to the same; and
• Work with customer service manager to ensureproper customer serviceis being delivered.  Compile reports on overallcustomer satisfaction etc.

Key Responsibilities:

• Determining and defining project scope activities for better achievement results by the team;
• Preparing, managing and allocating the work budget based on the scope of work;
• Managing and maintain close contacts with clients, vendors and suppliers and all stakeholders; 
• Assigning tasks, deadlines and communicating expected deliverables;
• Maintaining Client records including but not limited to, their addresses and contacts, goods/services preferred etc.;
• Identifying and managing potential risks or loopholes in a project;
• Dealing with tender sourcing, preparation and reviewing; 
• Evaluating the market needs to exploit potential demands, and identify new sales channels to improve and meet the company’s sales agenda;
• Monitoring sales targets and motivating the sales teams to achieve the company goals;
• Innovating new sales tools and marketing techniques to increase the sales objectives of products;
• Representing the firm or clients in road shows, exhibition, presentations, and meetings;
• Preparing and maintaining sales team duty roster as well as the daily and weekly reports;
• Maintaining necessary data and records for future reference e.g., Employee files, daily contact and weekly sales reports, project pipelines, route plans, payroll data, payments etc.;

Key Responsibilities:

• Monitoring assigned accounts to identify outstanding debts;
• Overseeing and tackling questions or complaints that customers may have;
• Carrying out investigations and coming up with plans to resolve discrepancies;
• Negotiating payoff deadlines or payment plans;
• Adhering strictly to customer policies and procedures;
• Closing a specific number of collection accounts in a specific amount of time to meet the assigned target;
• Locating and interacting with debtors and implementing repayment schedules and terms;
• Keeping and maintaining debtors’ book to ensure that the debt status is accurate and up-to-date.

Key Responsibilities: 

• Training Presiding Officers, Deputy Presiding Officer and Clerks to conduct the General Elections;
• Working as a Presiding Officer at Nyachoda Primary School;
• Regulating the number of people in and out of the polling station;
• Supervising polling officials;
• Administering the oath of secrecy to voter assistants;
• Ensuring security of the election materials in collaboration with the security officials; 
• Signing the official results declaration forms; and
• Counting, tallying and transmitting vote cast results electronically to the national and constituency tallying center.

Key Responsibilities: 

• Supervising Voter Inspection Clerks in the East Kano/Wawidhi Ward;
• Developing BVR Kit movement schedule;
• Distributing voter registration materials to the Voter registration clerks;
• Ensuring security of the voter registration materials in collaboration with the security officials; 
• Collating and submitting voter registration data to the Returning Officer on a weekly basis; and
• Reporting the progress and challenges of the voter registration process to the Registration Officer daily and educating the public on the importance of Register Inspection and Verification of Voter details.

Key Responsibilities: 

• Supervising Registration Clerks in the Ward and Educating the public on the importance of Registering as a Voter;
• Developing BVR Kit movement schedule;
• Distributing voter registration materials to the Voter registration clerks;
• Ensuring security of the voter registration materials in collaboration with the security officials;
• Collating and submitting voter registration data to the Returning Officer on a weekly basis; and
• Reporting the progress and challenges of the voter registration process to the Registration Officer on a daily basis and educating the public on the importance of Register Inspection and Verification of Voter details.

Key Responsibilities: 

• Conducting proper interviews with intentions of acquiring enough, clear, accurate, correct, and balanced information that helps write professionally acceptable news and feature stories.
• Generating ideas for News and Feature stories;
• Following leads from the police, 
• The public, press conferences, and stories already published among others.

ACADEMIC QUALIFICATION 

2012 (Apr) to 2015 (Dec):   Bachelor of Science in Communication and Journalism from Moi University.

2011 (May) to 2011 (July):Computer Proficiency from the African International College of Management and Technology – KISII.

2007 (Jan) to 2010 (Nov):    Kenya Certificate of Secondary Education from Sawagongo High School.

1999 (Jan) to 2006 (Nov):    Kenya Certificate of Primary Education from Muhoroni Furaha Primary School.