Njeri Karani
Customer Service / Support
Services offered
Hi,
For the last four years, I have worked as a virtual assistant and researcher. I am well familiar with Microsoft Excel, Email Communication,Presentations, and file management and also I am a fast typer. I am a self-starter and a goal-oriented person who
works to finish the job on time. I am also open-minded and quick to solve problems in any given situation in
customer support.
Experience
Customer services and support.
System Administration.
Email marketing.
Maintain a positive attitude and calmly respond to customers’ complaints.
Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise.
Education
Diploma in Business Information Technology
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