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Customer Service / Support
Nicholas Gcaheru

Nicholas Gcaheru

Customer Service & support professional
Nairobi, Nairobi Area


About Nicholas Gcaheru:

Highly motivated & passionate professional with over 8 years in customer service & support, eager to make life challenging through a creative and competitive environment where I have the opportunity to assert a strong sense of responsibility, delivery, and growth. A polished and articulate professional adept at engaging specialists, potential customers, and personnel. Excels in establishing trusting relationships and long-term partnerships and productive communications. 


I am a highly motivated and passionate professional with a distinguished track record spanning over 8 years in the field of customer service and support. I possess a deep eagerness to embrace challenging opportunities within a creative and competitive environment, where I can contribute my skills while assuming a strong sense of responsibility, driving successful deliveries, and fostering continuous personal and organizational growth.

My professional demeanor is characterized by polished articulation, enabling me to adeptly engage with specialists, potential clients, and internal personnel. My strength lies in the establishment of trusting relationships, resulting in long-term partnerships and highly productive communications.


I hold a Bachelor's degree in Law, which has provided me with a strong foundation in legal principles and critical thinking. Additionally, I have pursued various certifications in the banking sector to facilitate my personal and professional growth. These certifications underscore my commitment to expanding my knowledge and expertise in the financial industry, allowing me to contribute effectively to both legal and financial aspects of the business landscape. My diverse background positions me to bring a unique and valuable perspective to the intersection of law and banking.

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